Receptionist, Administrative​/Clerical

Receptionist

Stow, Massachusetts, Masters Academy International

November 15, 2026

Masters Academy International (MAI) is New England's only school that intentionally integrates professional-level athletics with top-tier academics to prepare future leaders who excel in sport, scholarship, and life. For many of our students, MAI is not simply a school; it is home.

Our residential program is central to our mission. Boarding at MAI must reflect the same standard of excellence that defines our academic and athletic programs-structured, nurturing, disciplined, joyful, and deeply aligned with our values. Students who live on campus entrust us with their safety, well-being, and development during these formative years. That trust demands leadership of the highest caliber.

The Receptionist is the primary front-facing ambassador for Masters Academy International, serving as the warm, welcoming, and professional voice and face of the school. This role is directly responsible for creating an exceptional first impression for students, families, faculty, visiting dignitaries, and community partners.

Beyond hospitality, the Receptionist serves as a critical hub for campus safety, visitor management, incoming communication routing, and general administrative support across campus operations.

• Warmly greet all arriving students, families, visitors, external vendors, and prospective community members, ensuring a secure, organized, and hospitable reception area.
• Manage visitor sign-in/sign-out procedures, issue security badges, and maintain continuous awareness of campus access in strict alignment with school safety protocols.
• Act as the initial point of contact for campus inquiries, answering and routing incoming phone calls and emails promptly, professionally, and with exceptional care.
• Work closely with the Admissions team to welcome prospective students and families, coordinate visitor arrivals and check-in, and help ensure campus visits, tours, and admissions events run smoothly.

• Receive, sort, and distribute daily mail, packages, and deliveries to appropriate departments and faculty members.
• Welcome students and families at arrival and dismissal, and promptly direct attendance, early dismissal, or transportation changes to the Executive Assistant and appropriate school colleagues.
• Maintain a clean, welcoming, and orderly front reception, lobby, and main office space.

• Assist divisional administrative teams with basic document creation, data entry, envelope stuffing, and large-scale family mailings using Google Workspace (Docs, Sheets, Forms).
• Monitor main office supply inventory, track orders, and restock office essentials as needed.
• Support logistics for school-wide events, open houses, parent-teacher conferences, and community gatherings, including scheduling meeting rooms and greeting guests.

You are a welcoming and dependable ambassador for the school community, You take pride in making every individual feel valued from their very first interaction. Thriving in a dynamic front-desk environment, you seamlessly balance high-volume administrative tasks with warmth, composure, and razor-sharp attention to detail. You handle sensitive student, family, and staff information with absolute confidentiality and strict adherence to safeguarding standards, while leveraging office systems-from Google Workspace to digital visitor logs to keep operations running smoothly.

Grounded in strong verbal and written communication, you foster positive, trust-based relationships across diverse groups…