Client Care Coordinator

Middlesex County Animal Hospital is seeking a Client Service Representative (CSR) to join our dynamic team. As an AAHA-accredited and Fear Free certified practice, we pride ourselves on providing exceptional care for our patients and outstanding service to our clients. If you’re a passionate, customer-focused individual who thrives in a fast-paced environment, we want to meet you!

• Greet clients, answer phones, and schedule appointments with a focus on providing exceptional client service.
• Handle client inquiries, concerns, and needs with empathy and professionalism.
• Assist with check-ins, check-outs, and client education regarding Fear Free protocols.
• Maintain accurate records and manage client files in our practice management system.
• Support a fast-paced, high-volume environment while maintaining excellent customer relationships.

• Competitive Compensation Based on experience
• Full Benefits Package includes health, vision, dental insurance, and more
• Pet Care Discounts
• Career Growth and Mentorship opportunities
• Fear Free Certification offered after 90 days for those interested in expanding knowledge

• A friendly and approachable individual with excellent communication skills and a passion for client care
• Previous experience in customer service, veterinary, or healthcare is a plus
• Comfortable in a fast-paced environment and able to multi-task effectively
• Team-oriented with a positive attitude and strong interpersonal skills
• Excited to learn and grow in the veterinary field

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Health Care Provider
• Industries:
  Veterinary Services

Ready to be part of a hospital where teamwork, client care, and growth are a top priority? Apply today!