Part Time Teller

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Requisition

Location:

Main Office, Florence, MA, US

Schedule:

Two 7.5‑hour days during the week (flexible) and every Saturday 8:45‑12:30. Total hours: 18.75 per week.

Salary Range: $17.80 – $22.54 per hour (commensurate with experience).

Benefits:
Competitive salary, generous paid time off, holidays, dynamic work culture, fun work environment, weekly pay schedule, 401(k) plan with dollar‑for‑dollar match, profit‑sharing bonus after two full calendar years of employment.

Handles various customer transactions in a courteous, professional, and accurate manner, demonstrating exceptional customer service, adhering to bank policies and procedures, and maintaining customer confidentiality.

Consistently provides superior professional service to internal and external customers, following the standards of the Customer Impressions program. Maintains teamwork, punctuality, and reliable attendance. Accepts cash and checks for deposit, verifies amounts, examines checks for proper endorsements, and enters them into the computer. Cashes checks for customers and makes withdrawals after verifying signature identity and account balances. Accepts all types of loan payments and enters information into the computer appropriately.

Processes night deposit bags and records proper information in the night deposit log, making adjustments when necessary after second individual verification. Carries out miscellaneous transactions, including mail, redeeming bonds, money orders, official checks, cash advances, safe deposit rental payments, check orders, and debit and credit tickets. Balances cash daily and searches for outages when necessary. Processes foreign currency purchases and sales.

Makes a concentrated effort to resolve customer problems at every opportunity. Works with co‑workers to ensure efficient operation of the teller line. Participates in the balancing of ATMs. Maintains knowledge of BSA requirements and related policies and procedures. Prepares a complete and accurate record for each cash‑in or cash‑out transaction in excess of $10,000. Uses the Large Currency Transaction database to document each transaction that causes the aggregate cash to exceed $10,000 on an account and for monetary instruments purchased with cash, as defined in policy.

Creates awareness about new and existing products and services, including electronic and web-based products and services, such as Debit cards, Online Banking, Bill Pay, eStatements, Mobile Banking, etc., using demos for customer interactions. Provides support to all branches as required by staffing needs.

Assumes additional responsibilities, as requested.

Education:

High school diploma or GED required; additional college courses or CFT classes preferred.

Experience:

Customer service‑related position experience, prior cash handling experience.

Skills:

Understanding of debits/credits, strong communication and interpersonal skills, strong aptitude in math and figure work, prior PC experience.

Candidates may be hired with or without accommodation.

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