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Guest Experience Coordinator & Call Center Specialist

Job in Charlemont, Franklin County, Massachusetts, 01374, USA
Listing for: Berkshire East Mountain Resort, LLC.
Full Time position
Listed on 2026-10-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Call Center / Support, Bilingual
Salary/Wage Range or Industry Benchmark: 25000 - 33000 USD Yearly USD 25000.00 33000.00 YEAR
Job Description & How to Apply Below
Location: Charlemont

Berkshire East Mountain Resort, LLC in Charlemont, MA is seeking an Assistant Group Coordinator and Call Center Representative to deliver outstanding guest service across email, phone, and in person channels. You will work with the Group Coordinator, Call Center, and ticketing team to support bookings and daily operations.

Responsibilities include handling reservations, taking payments, sending confirmations, upselling when appropriate, and maintaining booking records.

As a Guest Experience Coordinator & Call Center Specialist, you will play an important part at Berkshire East Mountain Resort, LLC. in Charlemont, MA, United States.

Consider building your career as a Guest Experience Coordinator & Call Center Specialist at Berkshire East Mountain Resort, LLC.

The Guest Experience Coordinator & Call Center Specialist position in the Sales field is open for applications.

We have an opening for a Guest Experience Coordinator & Call Center Specialist in Charlemont, MA, United States within Sales.

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