More jobs:
Account Administrator
Job in
Islington, Norfolk County, Massachusetts, USA
Listed on 2026-11-02
Listing for:
47 Brand
Full Time
position Listed on 2026-11-02
Job specializations:
-
Customer Service/HelpDesk
Office Administrator/ Coordinator, Customer Service Rep, Admin Assistant -
Administrative/Clerical
Office Administrator/ Coordinator, Business Administration, Admin Assistant
Job Description & How to Apply Below
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
Account AdministratorCUSTOMER SERVICE Full Time Ind Contributor Westwood, MA, US
Salary Range: $50,000.00 To $55,000.00 Annually
Account Administrator
The Account Administrator main function will be to service our Custom Order business from both internal and external customers. Additionally, to assist the Key Account and Customer Service departments by administering full support with orders, item images, UPC sheets and other areas while providing a best in class experience for our customers.
Customer Service- Handle all concerns in a timely manner- i.e. invoice copies, tracking etc.
- Assisting assigned colleague(s) with day-to-day operations
- Request images for any items being sold online or as directed by colleagues
- Upload images to customer FTP sites for ecommerce business
- Gathers setup data for orders, including cost and ticketing information
- Assist both internal (various departments) and external customers with placing orders; regardless if domestic, overseas or out of stock
- Understand the order cycle from first contact to shipping of goods
- Monitor orders within our system to ensure customer satisfaction is met
- Maintain an updated item master
- Manage ticketing bibles and Invoice catalog for all orders
- Manage return authorizations and shipment discrepancies
- Ensure account bibles are updated and distributed to all departments’ i.e. ticketing, packing, stock positions, online business etc.
- In-depth knowledge of all systems and processes
- Request and manage inventory moves within distribution center
- Provide tracking information
- Communicate daily with assigned Account Service Reps as needed
* Other duties and responsibilities as directed
Qualifications- 2-3 Customer Service experience strongly preferred
- Strong writing, mathematical and communication skills required
- Extremely organized, highly energetic, ability to multi-task
- Ability to speak clearly, effectively and openly both in person and on phone
- Demonstrated commitment to teamwork and customer satisfaction
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×