Reggie Lewis Program Support Assistant, FWS

Roxbury Community College (RCC) is a public institution of higher education offering associate degrees, certificate programs and lifelong learning opportunities to the Greater Boston community. The Department of Education recognized RCC as a Predominantly Black Institution (PBI) and as one of the top 100 community colleges in the country for student outcomes through the Postsecondary Success Recognition Program, making it the only community college in Massachusetts with these designations.

RCC offers 24 associate degree programs, 6 credit-based certificate programs, 13 non-credit professional certification programs, 30+ lifelong learning and fitness classes, and customized incumbent worker training programs. The college hosts hundreds of civic and community events at the Reggie Lewis Track and Athletic Center each year. RCC is committed to providing all learners with the academic and non-academic support required for degree completion and long-term success.

Roxbury Community College is guided by our six core values of Accountability, Equity, Excellence, Honesty, Integrity, and Respect. RCC is also an AA/EO employer and strongly encourages applications from candidates who would enhance the diversity of its staff. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions. The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act requires all institutes of higher education to disclose campus policy statements and crime statistics.

Our annual report is available at https://(Use the "Apply for this Job" box below). .

Department:

Reggie Lewis Track & Athletic Center

Developmental Focus:

Apply and Contribute

Economic Mobility Pathway:

Pathway 3 Business, Entrepreneurship & Professional Services

Location:

On Campus Reggie Lewis Track & Athletic Center

Number of Positions:1

Recommended

Hours:

Weekday, evening, weekend, and approved off campus coverage as applicable to the role and placement site

Maximum

Hours:

18.5 hours per week

Expected

Start Date:

September 21, 2026

The Reggie Lewis Program Support Assistant supports the planning, administration, coordination, and day-to-day management of programs at the Reggie Lewis Track & Athletic Center. This Level II position provides applied experience in program management, professional communication, data tracking, customer service, and organizational operations. The student serves as a consistent point of contact among Reggie staff, instructors, program partners, members, and participants while supporting communication, documentation, scheduling, follow-through, and the overall participant experience.

• Serve as a liaison among Reggie staff, instructors, program partners, members, and participants.
• Assist with program scheduling, calendars, room assignments, instructor information, participant communications, and routine follow-up.
• Maintain organized program files, rosters, attendance records, contact lists, forms, and other documentation.
• Track participation, attendance, feedback, and other program data used for reporting and evaluation.
• Support instructors and program partners with routine scheduling, room, equipment, and participant needs.
• Prepare program materials, sign-in sheets, flyers, QR codes, surveys, presentations, and administrative resources.
• Conduct program check-ins and observe activities to identify operational needs, participant concerns, and improvement opportunities.
• Assist with program launches, community outreach, special events, and partner activations.
• Provide professional customer service and respond to routine questions from participants, instructors, and community partners.
• Use Microsoft Office/Teams, Club…