Cage Clerk
Listed on 2026-01-04
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Entertainment & Gaming
Casino, Customer Service Rep
First Light Casino is the only Native American Casino within the boundaries of Massachusetts. Our gaming floor is completely smoke‑free, ensuring a clean, pleasant and healthy environment. Our staff is known for their friendly and welcoming personalities. We are constantly expanding and improving our services to better serve our customers. Join us as we grow at light speed!
Job DescriptionResponsible for documenting and verifying the accuracy of all incoming and outgoing currency, coins, vouchers, tickets, bank deposits, and other monetary instruments. Maintain the accountability of the main bank and safe per established internal control, policies, procedures, and gaming regulations. Responsible for performing verifications on loose and bundled money, coin transactions and check cashing. Processes jackpots, check cashing, and redeems valid gaming vouchers received from patrons for an equivalent amount of cash.
Working knowledge of P.O.S. cash register systems and gaming voucher ticket redemption systems. Comply with all department and company policies, procedures, internal controls, and government regulations during the drop and count. Further, responsible for the collection and counting of vouchers and currency from gaming bill acceptors. Demonstrates and provides outstanding customer and employee relations at all times. Presents oneself in a neat and clean appearance at all times.
Performs other duties as assigned.
- Mental and physical ability to stand or sit for extended periods.
- Must be able to lift moderate amounts of at least 30 lbs.
- Ability to make independent decisions.
- Ability to read, speak, and communicate ideas in English both orally and in writing.
- Must have excellent Math skills.
- Must be able to work all shifts, weekends, holidays and special events as needed.
- Must have a High School Diploma or equivalent.
- Must have two (2) years of cashier experience in related operations.
- Experience as Main Banker/Cashier/Drop Team Member is a plus.
- Must also have excellent PC, communication, supervisory and delegation skills.
- Must be at least 21 years old and have the ability to obtain the appropriate license pursuant to Massachusetts Tribal Gaming regulations.
- Entry level
- Full-time
- Gambling Facilities and Casinos
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