Tax Associate

Job Overview

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We are committed to a high performing, connected culture where everyone feels like they belong.

• Conduct tax interviews with clients face to face and through virtual tools – video, phone, chat, email
• Prepare complete and accurate tax returns
• Generate business growth, increase client retention, and offer additional products and services
• Provide clients with IRS support
• Support office priorities through teamwork and collaboration
• Grow your tax expertise

• Bachelor’s degree in accounting or related field
• Previous experience in a customer service or retail environment
• Experience working in a fast‑paced, supportive environment
• Ability to work a minimum of 25‑35 hours weekly throughout tax season and up to 40 hours during peak weeks
• Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course
• Comfort working with virtual tools – video, phone, and chat
• Ability to effectively communicate in person, via phone, and in writing
• Must meet all other IRS and applicable state requirements
• High school diploma / equivalent or higher

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Medical Coverage, 401(k) Retirement Savings Plan and Employee Stock Purchase Plan (eligible)
• Access to a virtual fitness center and associate discount program
• Business Travel Accident Insurance automatically enrolled

Type:
Full‑time
Seniority level:
Not Applicable
Job function:
Accounting/Auditing and Finance
Industry: Retail