Medical Assistant; MA - Urgent Care

Join to apply for the Medical Assistant (MA) - Urgent Care role at ConvenientMD

At Convenient

MD, we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another.

As a Medical Assistant, you will play a crucial role in delivering high‑quality patient care, assisting healthcare providers, and ensuring smooth clinic operations. This is an exciting opportunity to be part of a dynamic healthcare team dedicated to improving health outcomes and promoting wellness in our community.

• Patient Interaction:
  Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance and information regarding their medical conditions, treatment plans, and medications.
• Clinical Responsibilities:
  Support clinical operations and patient care.
• Medication Administration (prescription meds – NH & ME only):
  Administer medications under the supervision and direction of licensed healthcare providers, adhering to state regulations and guidelines for medication administration.
• Collaboration with Clinical Team:
  Work closely with other members of the clinical team to ensure seamless coordination of patient care.

• Must be able to work 12‑hour shifts in consecutive or non‑consecutive days.
• Flexibility to work nights, weekends, holidays.
• If needed, must be able to work at a minimum of three other Convenient
  
  MD locations within a one‑hour travel distance from your primary clinic.

• Education:
  
  High school diploma or GED required.
• Certification or demonstrated prior experience:
  Medical Assistant certification with at least one (1) year of experience or two (2) years of experience working as a Medical Assistant.
• Basic Life Support (BLS) certification:
  American Heart Association or American Red Cross BLS certification.
• Compassionate, authentic, and patient focused.
• Proactive and confident communicator (written and verbal).
• Trustworthy:
  Ability to maintain confidentiality and handle all patient information in accordance with HIPAA regulations.
• Effective communicator and cross collaborator.
• Excellent team player.
• Technically savvy:
  Proficient with Microsoft Office Suite or related software.

• 1‑2 years of patient triage experience in an urgent care or emergency department preferred.

Hourly Pay Range for this Position: $20.22 USD – $28.02 USD

• Collaborative team environment that encourages professional growth.
• Urgent care services at no cost to our team members and their families.
• Extensive benefit offerings including health, dental, and vision coverage, company paid short‑term disability, and optional pet insurance.
• 401k match after one year of service.
• Access to our primary care (depending on location).
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants rarely meet every single job requirement, and we appreciate that many skills and backgrounds can make people successful in this role. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status or any other aspect which makes you unique.

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.