Clinical Supervisor, Lead

Join us at Northeast Health Services
, a member of Transformations Care Network (TCN), as we embark on an exciting journey to empower individuals like you to make a difference in the field of behavioral health. We are committed to improving access to mental health care in our communities and creating a great place to work.

As a Lead Clinical Supervisor
, you will support the Clinic Director with overall clinical operations. The Lead Clinical Supervisor is an organizational culture carrier accountable for supervising clinical staff and operations to ensure the delivery of exceptional customer service and high-quality behavioral health therapy services. This position reports directly to the Clinic Director.

• Deliver up to 10 billable units of clinical services and 10 supervisory hours per week.
• Licensure supervision is to be held according to state regulations, payor contracts, and agency supervision policy. Supervision to be provided both live and/or via video conference and may be across multiple sites.
• Review clinical documentation of supervises, which includes evaluation of treatment plans, session notes, and related documents. Approval of session notes in accordance with payor requirements (i.e., BCBS).
• Complete and maintain the record of supervision notes and supervision agreements in a dedicated TEAMS file. Submission of notes must be filed by the end of the day that the supervision was held.
• Assess clinicians across core competency areas; provide regular measurement and feedback to clinicians.
• Identify and monitor areas for performance improvement and report concerns regarding ethics or compliance to the Clinic Director.
• Facilitate onboarding in collaboration with the clinic director.
• Support training of the clinical team, including therapists, nurse practitioners, and doctors.
• Exercise clinical leadership and decision-making regarding the clinical system of care and individual client care.
• Promote compliance with applicable requirements, laws, and regulations.
• Actively support caseload management and productivity within the clinic.
• Assist with intake, referral, and waitlist management, including providing crisis/triage services as needed.
• Actively support all providers and help reduce burnout and improve morale in collaboration with the clinic director, regional and market leadership.
• Support clinic staff meetings, group supervisions, and all service lines.
• Provide backup coverage for the clinic director.
• Other duties as assigned.

• Master’s degree or higher from an accredited program.
• Valid independent clinical license.
• Experience in mental health counseling.
• Eligible to provide clinical supervision according to applicable licensing and regulatory requirements.
• Comfortable using data to manage performance and outcomes.
• Knowledge of state/federal rules and regulations.
• Strong computer abilities and proficiency with electronic medical records.
• Knowledge of medical terminology and pharmacology.
• Understanding and compliance with HIPAA.
• Excellent communication skills and ability to work well with a team, especially in stressful situations.
• Desire to do a thorough job in a fast-paced environment.
• Ability to train and coach other therapists.
• Experience in outpatient mental health and clinical supervision (Preferred).
• Previous management experience (Preferred).
• Knowledge of current standards, principles, and practices of psychiatric care (Preferred).
• Knowledge of current and emerging trends in technologies, techniques, methods, issues, and approaches in mental health (Preferred).

• Enjoy competitive compensation and a wide range of benefits, including medical, dental, vision, low-cost virtual care, dependent and domestic partner coverage, 401(k), and more, designed to support your well-being and financial security.
• Immerse yourself in a community united by a deep commitment to enhance mental health and revolutionize the care that clients receive.
• Embrace a journey of growth and development through continuous learning, guided by seasoned professionals, fostering your career growth in a nurturing environment.
• Play a pivotal role in reshaping how mental…