Patient Coordinator - Health Express

Join to apply for the Patient Coordinator - Health Express role at South Shore Health
.

1 day ago Be among the first 25 applicants

If you are an existing employee of South Shore Health then please apply through the internal career site.

R-21565

LOC
0019 - Health Express-Pembroke
117 Old Church Street Pembroke, MA 02359

HXP Urgent Care Weymouth

Part time

27

Day (United States of America)

Greet patients and visitors and determines nature of the visit; direct all people to the appropriate location and services; including escorting patients to treatment areas.

$19.09 - $25.69

Hours may vary depending on the needs of the urgent care including weekends and holidays; flexibility required.

• Maintain patient's safe passage in and out of the practice
• Answer front desk phone calls.
• Anticipate needs of patients, and the doctor
• Respond to patient's concerns
• Maintains patient confidentiality
• Demonstrate excellent customer service skills, check patients in and out utilizing our electronic internal practice management system.
• Confirm patient information at the time of check in.
• Complete / confirm insurance eligibility; correctly identifying type of visit for patient.
• Explain financial requirements to the patient(s) or responsible parties and collect co-pays and past due balances as required.
• Ensure Worker's Compensation, MVA and Occupational Health paperwork is completed for visits.
• Maintain optimum customer service and patient confidentiality.
• Other duties as assigned.

• High School Diploma
• Externship/Internship within related healthcare practice preferred.

High school or equivalent

2 years working experience.

Ability to interact effectively and in a supportive manner with persons of all backgrounds. Excellent telephone skills and etiquette. Ability to work well under pressure and accurately and efficiently. Must have computer knowledge.

Varied hours, including alternating weekend shifts.

May be asked to travel to other sites for coverage.

Entry level

Part-time

Health Care Provider

Hospitals and Health Care