Seasonal Front Office Agent
Listed on 2026-01-01
-
Hospitality / Hotel / Catering
Hospitality & Tourism, Guest Services
Seasonal Front Office Agent
EOS Hospitality
Location:
South Yarmouth, MA
Red Jacket Resorts, Cape Cod’s premier resort and hospitality company, is seeking dynamic and motivated candidates to welcome our guests to their best beach vacation ever. The Front Desk Agent is focused on providing efficient service and creating memorable experiences with a positive attitude with all our Guests. In this position you will have a direct impact on the overall experience of our hotel Guests and be responsible for ensuring 100% satisfaction.
Responsibilities- Checking guests in and out of resort in a warm and friendly manner
- Being knowledgeable of all the features, amenities, daily programming, hours of operation, room types, numbers, layout, décor, and locations of the resort collection
- Being knowledgeable about room rates, special packages and promotions
- Maintain daily house count and expected arrivals/departures
- Utilizing the resort's property management system
- Providing excellent customer service
- Communicating all guest requests with appropriate departments
- Assisting booking reservations as requested
- Excellent problem-solving and empowerment skill set
Entry level
Employment typeFull-time
Job functionManagement and Manufacturing
IndustryHospitality
Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).