Chief Revenue Officer; ON SITE

Position: Chief Revenue Officer, (ON SITE)
Location: Newton Center

We’re People People. Are you?

We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast 🚀).With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.

But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).What this role is all about

About the Company Sonesta is reimagining itself in the hospitality space. We are an organization transforming around a newly embarked cultural refresh that centers on our values of care and accountability. We are evolving ways in which we work to provide an environment where our team members have a high degree and understanding of agency, which in turn fuels a high-performance culture.

About the Role This role combines strategic leadership with hands-on commercial execution. The Chief Revenue Officer partners closely with the executive team to articulate our brand and value proposition that in turn will be leveraged to drive strategic growth opportunities, optimize commercial performance, and ensure alignment across all revenue-generating channels. The ideal candidate is a data-driven and digitally savvy leader who can translate insights into action, build strong internal and external partnerships, and guide initiatives that enhance both business results and the guest experience.

This candidate should also deeply appreciate the relatable and emotional facets of any great brand. In possessing all of these attributes, the Chief Revenue Officer must be an excellent communicator.

Why the Role Exists The Chief Revenue Officer is a role newly created to unify the organization’s revenue-generating functions into a single, integrated commercial strategy. This role is responsible for bringing brand, marketing, hospitality, sales and loyalty together to create a cohesive commercial engine that maximizes sustainable and profitable revenue, strengthens guest engagement, and increases brand loyalty.

Success in this role means creating seamless and purposeful connections across the guest journey: introducing hotel guests to curtailed individual experiences, increasing visitation and spend through loyalty-driven engagement, expanding group and corporate business, and ensuring the brand delivers a consistent and compelling value proposition across all touchpoints. Through this integration, the Chief Revenue Officer drives sustainable growth, market differentiation, and long-term guest loyalty.

What you’ll be doing

Key Responsibilities Commercial Strategy & Revenue Leadership Develop monthly, annual and multi-year commercial plans with clearly defined  targets, channel strategies, reinvestment frameworks, and growth initiatives

Lead the property's integrated commercial strategy, driving profitable revenue growth across hotel, food & beverage, groups/events, entertainment, and ancillary business lines

Identify and capitalize on cross-sell, upsell, and guest lifetime value opportunities across all hospitality segments

Monitor commercial performance and market trends, providing the CEO with actionable insights, recommendations, and strategic decision support

Hotel Sales Performance Provide executive leadership and strategic oversight of the Director of Hotel & Resort Sales Establish group, corporate, leisure, and transient sales strategies aligned with property-wide revenue objectives

Cultivate and strengthen relationships with key accounts, strategic partners, tourism…