Systems Administrator

The successful candidate will receive a $1,000 sign-on bonus ($500 paid at time of hire and $500 paid at the end of 90 days of employment.

Reporting to the Assistant Director of Infrastructure and Security, the Systems Administrator manages and secures the Academy’s infrastructure, identity, and cloud environments through automation, identity and access management, vulnerability and patch management, and the integration of cloud and on-premises systems to ensure reliable technology services.

• Administer and maintain the Academy's on-premises and cloud-based server infrastructure, including Windows and Linux systems, virtualization platforms, storage systems, and associated services.
• Lead the Academy's vulnerability management program by conducting vulnerability assessments, coordinating remediation efforts, tracking risk reduction activities, and ensuring timely resolution of identified issues.
• Manage and maintain patch management processes for server operating systems, infrastructure services, virtualization platforms, and third-party server applications to ensure security and compliance.
• Develop and maintain automation solutions using scripting and systems management tools to improve operational efficiency, standardization, and service reliability.
• Administer identity and access management systems, including Hybrid Active Directory, Entra , single sign-on (SSO), multi-factor authentication (MFA), role-based access controls, and user lifecycle management.
• Configure and support Microsoft 365 services, including Exchange Online, Teams, SharePoint, One Drive, and related collaboration technologies.
• Collaborate with Infrastructure and Security staff to manage DNS, DHCP, certificate services, authentication systems, and device registration processes.
• Monitor system performance, availability, capacity, and security using centralized monitoring, logging, and alerting tools.
• Research, evaluate, recommend, and implement infrastructure technologies that improve reliability, security, operational efficiency, and user experience.
• Support incident response activities, digital record retention requirements, eDiscovery processes, and security investigations as needed.
• Develop and maintain backup, recovery, and disaster recovery solutions to ensure institutional resilience.
• Create and maintain accurate technical documentation, system standards, operational procedures, and configuration records.
• Participate in infrastructure projects, technology upgrades, and strategic initiatives led by Information Technology Services.
• Participate in the ITS technical on-call rotation and provide after-hours support when necessary.
• Provide Tier 2 technical support and escalation assistance for complex workstations, operating system, application, identity, and account-related issues.
• Perform other duties as assigned.

• This position requires a Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field; or mastery of the required skills listed below.
• 5-7 years of experience administering enterprise systems, servers, and infrastructure in a complex environment required
• Experience in educational, nonprofit, or similar mission-driven organizations preferred.
• Industry certifications such as Microsoft, VMware, CompTIA Server+, Security+, AZ-104, VCP, CISSP, or comparable certifications are preferred.
• Strong experience administering Windows Server and Linux operating systems in on-premises and cloud environments.
• Experience managing virtualization platforms such as VMware vSphere, Hyper‑V, Nutanix, Proxmox or KVM.
• Demonstrated experience with systems automation and scripting using Power Shell, Python, Bash, or similar technologies.
• Knowledge of patch…