Technology Support Specialist

Berlin-Boylston Regional School District Berlin-Boylston Regional School District Central O
- Boylston, Massachusetts Open in Google Maps Tahanto Regional Middle/High School
- Boylston, Massachusetts Open in Google Maps Berlin Memorial School
- Berlin, Massachusetts Open in Google Maps Boylston Elementary School
- Boylston, Massachusetts Open in Google Maps

Job : 5970183

Final date to receive applications: Posted until filled

Posted: Oct 23, 2026 12:00 AM (UTC)

Starting Date: Immediately

Technology Support Specialist

Reports to Director of Technology

Hours
20-25 Hours per week

Salary
$21.00-$22.00 per hour

Berlin-Boylston Regional School District (BBRSD)

About Us: The Berlin-Boylston Regional School District includes Tahanto Regional Middle/High School, Berlin Memorial School, and Boylston Elementary School. We are proud to be a supportive and caring district that places students at the center of all we do.

Job Opportunity:
Technology Support Specialist BBRSD is seeking a Technology Support Specialist, this position is designed to provide support to the entire BBRSD, this includes 3 schools and Central Office

Job tasks subject to change through guidance of the Director of Technology

• Provides Level 1 Support to end users.
• Configures, installs, and maintains personal computers, tablets, system software, software applications, printers, scanners, projectors, etc.
• Troubleshoots problems with computer systems, including troubleshooting hardware and software, e-mail, network and peripheral equipment problems. Makes repairs and corrections where required;
• Acts as a technical resource in assisting users to resolve problems with equipment and data; staffs a centralized help desk to facilitate exchange of information and advice; implements solutions or notifies level 2 support as required.
• Makes hardware and software acquisition recommendations including helping users assess needs and providing justification for equipment and services;
• Maintains constant communication with the Director of Technology.
• Assists with the planning, design, research and acquisition of new or upgraded hardware and software systems; maintains current knowledge of hardware, software and network technology and recommends modifications as necessary.
• Maintains working knowledge of recent and updated technologies through additional training and IT certifications;
• Possesses the ability to communicate effectively and positively both orally and in writing with teachers, administrators and other staff;
• Other duties as assigned by the Director of Technology, Systems Engineer or other appropriate administrator;
• Install computer systems throughout the district as needed
• Arrange for and/or perform repair on computer systems as needed
• Develop, test, and deploy new operating system images and software installation packages utilizing imaging software
• Oversee computer labs within assigned buildings
• Train teachers on the technical and procedural use of their computer systems and software
• Provide primary tech support for all Principals, Directors, and staff within assigned buildings
• Direct responsibility for implementing and managing new client/server applications
• Provide backup support for other computer Systems Specialists
• Assist the Technology Coordinator in planning new technology purchases
• Contribute to the Technology Department’s procedural documentation library and inventory database
• Maintain appropriate records, databases, passwords, configurations, and vendor contacts as needed to perform the above listed tasks
• Other duties as assigned by the Director of Technology
• Must be able to lift 50 lbs, bend, stretch, stand for extended periods of time, climb stairs and/or ladders,…