Operations Supervisor - Transportation; Supply Chain​/Logistics

Operations Supervisor - Transportation (Supply Chain/Logistics)

Penske Logistics is seeking a proven leader with relevant experience and skills to join our team of transportation and logistics professionals. We are seeking a candidate to supervise drivers at one of our locations. The Operations Supervisor provides direction at a single location, leading staff to ensure customer requirements are achieved while meeting our Penske goals and objectives.

• People
  • Establish and sustain that all supervisors and associates are trained and competent and understand how their work relates to the customers' business objectives
  • Establish and sustain that performance standards are communicated that are specific and measurable
  • Interview hourly associates and provide recommendations for hire
  • Monitor attendance, productivity, and other performance standards and provide coaching and counseling to associates
  • Motivate and engage associates by focusing on team accomplishments and recognition
• Operations
  • Supervise logistics operations including customer service, freight loading and unloading, dispatch and proper documentation and procedure control
  • Conduct team meetings
  • Evaluate and recommend changes in preferred work methods to increase productivity of dispatch operations. Assist in new associate training
  • Provide relief coverage for operational duties when associates utilize time-off or are absent from the shift
  • Have a thorough working knowledge of the site's operating systems in order to ensure operational compliance and correct exception resolution
  • Complete all necessary records and reports in a timely and accurate fashion
• Finance
  • Ensure compliance with financial policies & procedures such as tracking MPG, returns, damages, etc.
  • Understand the relationship between decision-making and profitability
  • Closely manage associates' working hours and activities to minimize overtime and to meet or exceed productivity targets
• Safety
  • Ensure day-to-day management and associate activities are aligned with the location safety strategy
  • Provide associates with communication, training, feedback, and direction to ensure safe performance
  • Ensure compliance with all applicable regulatory agencies and company policies and procedures
  • Conduct safety observations
• Growth / Customer Experience
  • Understand the location-specific customer goals & objectives and work to meet and exceed these expectations daily
  • Ensure the customer knows that we are committed to helping them meet their objectives
  • Determine areas that could benefit from Continuous Improvement efforts
• Fleet/Assets
  • Properly plan work assignments to ensure effective use of fleet equipment
  • Work with hourly associates to ensure they understand safe and efficient operation of equipment
  • Work with vendors to ensure equipment is maintained
  • Work with Penske Truck Leasing to ensure schedule of preventative maintenance is complete
  • Other projects and tasks as assigned by supervisor

• Demonstrated leadership qualities with strong interpersonal skills and have the ability to connect, build rapport and maintain solid relationships with associates, Company leadership, internal and external customers
• Must have ability to work efficiently and independently with strong time management and organizational skills
• Strong written/oral communication skills and the ability to actively listen are required
• Ability to manage through a problem, think critically, and make decisions independently
• Ability to drive process improvement and lead change
• Proficient computer skills including Microsoft Word, Excel, Outlook and PowerPoint required
• Must demonstrate ownership & responsibility to run the operation with a sense of urgency
• High School Diploma or equivalent required
• Bachelor’s Degree preferred
• Regular, predictable, full attendance is an essential function of the job
• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required.

• The physical and mental demands described here are…