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Operations Manager

Job in Harvard, Worcester County, Massachusetts, 01451, USA
Listing for: Pinnacle Technology
Full Time position
Listed on 2026-01-05
Job specializations:
  • Management
    Operations Manager, Program / Project Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: Harvard

Base pay range

$/yr - $/yr

Position Summary

The Repair Station Operations Lead is responsible for overseeing the daily operations of a Part 145 FAA-certified Repair Station and serving as the FAA Accountable Manager
. This role ensures full regulatory compliance, operational efficiency, and continuous improvement while leading a small team of technicians and support staff. The position focuses on safety, quality, customer satisfaction, and lean operational excellence within aerospace repair operations, with a strong preference for aftermarket experience.

Key Responsibilities
  • Lead and manage day-to-day operations of the Part 145 Repair Station in compliance with 14 CFR Part 145 regulations
  • Act as the primary point of contact for regulatory bodies and customer audits (FAA, EASA, CAAC, CAA, DOT)
  • Maintain and oversee Repair Station documentation, including manuals, training records, rosters, and quality systems
  • Supervise a team of 5 direct reports (scheduler and technicians)
  • Drive continuous improvement initiatives using lean principles and structured problem‑solving methods
  • Coordinate production control, supply chain activities, and workflow across shifts
  • Promote a culture of safety, quality, accountability, and employee engagement
  • Support training, cross‑training, and workforce development to ensure operational continuity
  • Utilize performance metrics, visual management tools, and improvement boards to ensure transparency and results
Qualifications
  • Bachelor’s degree in a technical or business-related discipline
  • Minimum 4+ years of experience in aerospace repair, manufacturing operations, or quality leadership
  • Hands‑on experience with FAA Part 145 repair station operations (required)
  • Strong understanding of aerospace repair processes and regulatory documentation
  • Proven leadership and team development experience
  • Working knowledge of MRP or production planning systems
  • Experience supporting audits and regulatory inspections
  • This position requires U.S. Citizenship due to U.S. Government defense contracting and export compliance regulations.
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