Facilities Manager

The Operations Division at Tufts includes facilities, design and construction, campus and capital renewal planning, real estate, campus safety, dining, auxiliary services, and other related services on multiple campuses across 5.8 million square feet in 250 buildings. Operations services four campuses in Massachusetts: the main campus in Medford/Somerville, the health sciences and SMFA campuses in Boston and the veterinary school campus in Grafton.

The Operations Division supports Tufts University's mission in teaching, research, and clinics by providing stewardship, recommendations, services and advice in its primary areas of obligation: optimizing use of space and real estate, strategic and responsible management of the built environment, creating a secure campus environment and infrastructure, promoting best-in-class sustainability practices and policies, and creating exceptional community experiences that enhance Tufts' reputation and brand.

The Facilities Management Department employs approximately 150 staff members including a unionized trades, grounds, labor force, with outsourced custodial services. The annual operating budget is $120M, including $60M in capital renewal.

Reporting to the Assistant Director of Facilities, the Facilities Manager is responsible for daily operations, maintenance, and management of the Facilities, infrastructure, and staff team. This role supports the Assistant Director in planning, execution, oversight, and daily operations of maintenance, repairs, and replacements of all mechanical, electrical, and plumbing systems that serve the buildings and its occupants to ensure the safe, efficient, and cost-effective operation of physical assets during the 2nd Shift.

The Facilities Manager will coordinate with the transitioning first shift, scheduling/planning, and OCC to supervise staff, coordinate repairs and maintenance, ensure compliance with regulations, and contribute to long-term operation of the infrastructure. The position collaborates with internal and external stakeholders to schedule and complete work and maintain high standards for building functionality, as well as maintaining the aesthetic quality of the campus.

The Facilities Manager is expected to build and maintain solid relationships; be the first line of contact for key building customers (faculty, administrators, students, and community) while providing meaningful information. They are expected to be a key liaison with and to collaborate proactively with the operations control center (OCC) for repair and response to ensure the proper execution of all work-order requests, building emergencies, and discretionary maintenance projects during the 2nd Shift.

Facilities Infrastructure, Operations, and Maintenance

• Provide direction and oversight of the daily operations and maintenance of facilities, ensuring they are safe, clean, and functional.
• Manage union workforce to conduct routine, emergency, and preventive maintenance in accordance with industry standards, best practices, and University service levels.
• Manage building systems such as HVAC, electrical, plumbing, and safety systems that meet healthcare and educational standards.
• Execute and manage preventative maintenance schedules to minimize downtime and costs.
• Maintain an inventory of equipment assets.
• Manage daily operations of classrooms, lecture halls, research labs, dental clinics, and medical training facilities. Ensure seamless operation of clinical areas to support patient care and student learning experiences.
• Use MAXIMO work order system to track and report on work in process and the productivity of work completed. Play a lead role utilizing, interpreting, and managing data that tracks worker productivity;…