Assistant Area Director

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Job Description - Assistant Area Director (260006YE)

Job Description

Description

This position is based in Beverly, MA.

The Assistant Area Director for Administrative Services is one of the senior management positions supporting the Area Director and is delegated substantial responsibility for the day-to-day management of the Area Office's administrative, fiscal, contract, provider, data, and operational systems. This delegated authority enables the Area Director to focus on broader external relationships, planning, development, and strategic initiatives. The position leads Purchase of Service contract and billing processes, fiscal reconciliation and spending-plan management, provider utilization and compliance, service authorizations and enrollments, waiver and Plan of Care processes, Area Office Assignments and transfers, administrative workflow, data integrity, complaint resolution, and process improvement.

The position directly supervises assigned administrative and program-support staff, advises the Area Director on fiscal and provider matters, participates in Senior Management and Leadership Team decision-making, represents Area Office leadership in Department forums when designated, and works closely with the Assistant Area Director for Program Services to ensure that program decisions are implemented through accurate, timely, compliant, and fiscally sound administrative systems.

• Lead Purchase of Service, contract, and fiscal operations. Oversee POS contract expenditures, billing, monthly reconciliation, contract amendments, spending plans, fiscal compliance, service authorizations, budget-meeting preparation, utilization tracking, and related fiscal workflows. Monitor expenditures by program/service category, identify variances and projected needs, ensure accurate and timely provider billing, and partner with the Area Director, Contracts Officer, PC2/program staff, and providers to maximize available resources and maintain fiscal integrity.
• Lead provider operations and contract utilization. Review/approve and monitor Service Request Forms and Service Change Forms within delegated authority; facilitate provider contract/utilization meetings; serve as an Area Office provider liaison; monitor contract compliance; coordinate Investigation Action Plan follow-up; and ensure timely communication, enrollment, and implementation of approved services.
• Direct administrative infrastructure, data, and process improvement. Supervise assigned administrative staff; oversee rosters, enrollments, Area Office Assignments and incoming/outgoing transfers; maintain accurate administrative systems; respond to information requests; develop consistent workflows; lead new initiatives and special projects; and exercise independent judgment in administrative/personnel matters within delegated authority.
• Manage waiver, revenue, and resource-management processes. Oversee Autism funding as assigned; monitor Home and Community Based Waiver eligibility/documentation and Plans of Care; support revenue generation; track Chapter 688 resource information; project spending/utilization; and ensure required records are accurate, complete, and timely.
• Lead administrative compliance, complaint resolution, and management coordination. Chair the Complaint Resolution Team; review/approve decision letters within delegated authority; monitor complaint trends and investigatory follow-up; coordinate quarterly provider compliance meetings; participate in CRT/transition planning and Senior Management/Leadership Team activities; and implement administrative policies and controls that improve accountability and consistency.
• Other duties, as assigned.

Full-time 37.5 Hours…