Investigator II

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Full Time Technical Lee, MA, US

3 days ago Requisition

Salary Range: $68,000.00 To $90,000.00 Annually

The Investigator II is a hands-on role responsible for conducting investigations and providing guidance to other investigators related to deviations.

• Lead cross functional teams in the investigation of equipment and complex deviations
• Author deviation investigations and associated reports within required time frames
• Manage the timely review and investigation of and respond to deviation queries from internal and external sources
• Collaborate with various departments to gather information, evaluate causal factors, and develop and implement effective corrective and preventive actions (CAPAs)
• Support and participate in client communications and responses related to deviations and investigations, working closely with program team leads, quality, and leadership
• Facilitate meetings with cross-functional stakeholders to drive alignment, clarify issues, and achieve desired outcomes for deviation investigations
• Prioritize and manage multiple investigations in a fast-paced environment while meeting quality and timeline expectations
• Evaluate data trends and perform trend analysis to make informed recommendations that improve quality processes and reduce recurrence of deviations
• Contribute to continuous improvement of quality assurance processes by sharing insights, lessons learned, and best practices from investigations.
• Interface with Engineering, Quality, Materials, Manufacturing, and Project Management.
• Observe and investigate on the manufacturing floor and mechanical areas.
• Assist in compiling information for the Key Performance Indicators (KPI) on an as needed basis
• Attend and complete all mandatory training
• Demonstrate SSM values and behaviors at all times
• Other duties as assigned

• Support Manufacturing Investigation function during FDA, corporate GMPs and customers compliance audits
• Participate in internal audits as applicable
• Provide leadership in daily operations to other investigators

• Four (4) years of relevant post - degree work experience in an Engineering, cGMP or quality position

• Bachelor’s or Master’s degree in a technical field preferred
• An equivalent combination of education and experience may be considered

• Proficient in the use of MS office applications such as Word, Excel, PowerPoint and Adobe Acrobat
• Basic understanding of cGMPs and of regulatory requirements as they apply to the pharmaceutical field or a related area
• Familiarity of engineering concepts
• Time management
• Attention to detail while executing multiple tasks
• Well - organized
• Good oral and written communication skills, i.e. effective presentation of concepts and ideas, as well as interpersonal and conflict resolution skills

• Frequent standing and walking throughout the facility