Director of Food & Beverage Services

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Regular Full Time Newton, MA, US

Salary Range: $90,000.00 To $ Annually

The Director of Food and Beverage Services provides strategic and operational leadership for all dining programs across the campus, ensuring a high-quality, resident-centered experience. This role oversees all aspects of food and beverage operations, combining culinary innovation, financial stewardship, regulatory compliance, and team leadership to deliver efficient, sustainable, and health-conscious meal services.

With a strong understanding of the impact dining has on overall well-being, the Director is responsible for creating an engaging environment that supports the social, emotional, and physical health of residents. By optimizing operations and fostering a culture of excellence, this role ensures that the dining program enhances community satisfaction and contributes to a vibrant, welcoming place that residents are proud to call home.

• Lead the development and execution of diverse, seasonal, and nutritionally balanced dining programs
• Oversee menu planning, catering services, and special events across the community
• Ensure meal offerings support resident wellness, satisfaction, and dietary preferences
• Monitor dining quality, presentation, and overall service standards

• Create a resident-centered dining experience by actively gathering and responding to resident feedback
• Support flexible dining options, including take-out services and convenience store offerings
• Foster a welcoming and engaging dining environment that promotes community connection and satisfaction
• Address resident concerns and continuously identify opportunities to enhance dining services
• Develop and manage departmental budgets, operational costs, labor expenses, and inventory controls
• Implement strategic purchasing practices and utilize GPO resources to maintain financial sustainability
• Monitor operational performance and identify opportunities for increased efficiency and cost savings
• Utilize POS systems, Microsoft Office, and Google Workspace tools to support reporting and operational effectiveness

• Ensure compliance with all health, sanitation, food safety, and workplace safety regulations
• Conduct regular inspections to maintain cleanliness, safety, and regulatory standards
• Oversee responsible alcohol service operations and maintain liquor license compliance
• Maintain current knowledge of food service regulations and industry best practices
• Recruit, hire, train, supervise, and develop culinary and dining services staff
• Manage staff scheduling and ensure appropriate operational coverage across all shifts
• Foster a culture of hospitality, accountability, teamwork, and operational excellence
• Provide coaching, performance management, and ongoing professional development opportunities

• Minimum of 5 years of food and beverage management experience
• Leadership experience within senior living, hospitality, healthcare, or high-volume dining environments preferred
• Experience overseeing large-scale dining operations, catering, and special events

• Strong budgeting, cost control, operational management, and financial planning skills
• Experience with inventory management, purchasing systems, and operational reporting
• Proficiency in POS systems, Microsoft Office Suite, and Google Workspace

• Extensive knowledge of food safety regulations, sanitation standards, and health code compliance
• Current Serve Safe certification required
• Liquor license certification strongly preferred

• Proven ability to lead, motivate, and develop high-performing teams
• Strong communication, organizational, and interpersonal skills
• Commitment to delivering exceptional resident and guest experiences

Ability to lift up to 50 pounds

Ability to stand for up to 8 hours or more

Willingness to work a flexible schedule, including evenings, weekends, and holidays as required.

We don't just offer a job; we invest in your entire life. Our "Total Rewards" package adds an extra 27% to 30%+ in value on top of your base salary.

Comprehensive Health: Premium Medical, Dental, and Vision coverage for you and your…