Global Account Manager

H&V is a global leader in filtration and energy storage solutions. Our advanced materials are used in nearly every industry and touch every aspect of modern life. Wherever you work, live or travel, chances are an H&V solution is close by, contributing to a cleaner, healthier, more sustainable world. H&V serves the world from 13 strategically located facilities. Our footprint in the Americas, Europe and Asia lets us meet the unique requirements of global and regional customers efficiently, accurately and cost effectively, while capturing supply chain efficiencies.

These advantages help make H&V a valuable partner and a true worldwide leader. Our success comes from our ability to adapt, our values and the people of H&V. We act with integrity, and we treat customers, partners and each other with dignity and respect. We live these values every day and could not have prospered for more than 200 years without them.

The GAM is accountable for driving organic revenue and profit growth in our energy solutions division at one or more strategic multinational customer(s). The GAM is responsible for building a deep understanding of the customers’ needs and objectives, through the development and maintenance of senior level customer relationships. This role leads an indirect, cross-functional team to build and execute a global customer strategy that drives customer satisfaction and manages opportunity and pipeline growth to exceed short-term business objectives and ensure long-term sustainability.

• Build a robust opportunity pipeline, which leverages existing and future product capabilities. Focusing on decreasing time to closure and increasing overall close rate
• Lead contract strategy and negotiations, ensuring that enterprise and regional objectives are optimized throughout the process
• Expand knowledge of the customer, including but not limited to, their long-term goals & objectives, focus markets/areas, go to market strategies, and media usage by market and by product
• Develop a global customer strategy and business plan ensuring that H&V is positioned with products and technologies which will achieve annual and long-range plan results
• Act as voice of the customer. Provide regular comprehensive account updates, clearly articulating performance, challenges, relationship status, and actions required to close gaps
• Work with Customer Operations to implement and coordinate customer/supplier scorecard activities to measure and improve key customer satisfaction measures
• Foster positive multi-level and cross-functional customer relationships, at the C-Suite level and below
• Oversee and drive accountability for a non-direct internal account team made up of cross-functional stakeholders to drive strategy alignment and execution, as well as project prioritization and execution
• Work closely with regional sales counterparts to oversee the revenue and profitability growth of the customer
• Create and direct relationships between H&V and customer Engineering/R&D teams to prioritize developments, always ensuring that H&V is in pole position for development activities
• Work closely with the pricing team, product management, operations, and technology to manage quotes, product commercialization and other cross-functional activities with the customer
• Provide input into the demand planning processes for revenue forecasting

• BA or BS in business or technical discipline or significant related experience; MBA preferred
• Minimum of 7 years’ experience in commercial sales with experience building executive level relationships at large multinational accounts; automotive and/or battery industry experience a plus
• Strong customer advocate
• Demonstrated ability to grow sales and…