Direct Care Professional

Direct Care Professional – Service Net

Join Service Net, a compassionate non‑profit dedicated to supporting adults with brain injuries. We are seeking a dedicated Direct Care Professional to provide client‑centered support across our residential programs in Hamden, Hampshire, Franklin & Berkshire counties.

• Assist clients with daily activities (eating, dressing, using assistive devices).
• Provide home support (meal preparation, housekeeping, laundry, grocery shopping).
• Transport clients to appointments and community events.
• Maintain accurate daily records and documentation.
• Support clients in achieving personal goals and life skills.
• Administer medications after appropriate training.
• Complete required training and obtain certifications (MAP, MAP certification differential).
• Collaborate closely with team members and follow manager instructions.

• No educational requirements—on‑the‑Job training provided.
• Valid driver’s license with at least 6 months of experience and clean driving record.
• Physical ability to perform all client duties and ensure client safety.
• Basic computer skills for documentation and communication.
• Background check required.

Pay: $18–$20 per hour (base $18/hr for non‑MAP; $20/hr for active MAP certification; $2/hr MAP differential). Multiple shifts available, including overnights.

Benefits: 403(b) retirement plan (1‑to‑1 match up to 4% after one year), health and dental insurance (85–90% paid by Service Net), vision insurance, paid vacation (minimum two weeks), paid sick leave (11 days), paid holidays (11 holidays + 1 floating holiday), paid personal leave (3 days), paid vacation leave rollover, pre‑tax flexible spending accounts, life and long‑term disability insurance, voluntary supplemental life insurance, employee assistance program, discounted auto and homeowner’s insurance, continuing education benefits (tuition remission, public service loan forgiveness).

Service Net is a non‑profit organization serving over 8,400 individuals facing mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With 1,800 dedicated staff, we work together to make a meaningful difference in the lives of others.

Service Net is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.