Baker Crumbl Cookies

Baker

Are you self motivated and looking for more than just a paycheck? If that’s you keep reading. It’s more than a bakery. It's more than retail. At Crumbl Cookies in Massapequa, New York, we are cultivating an experience with customers and crew that builds and lifts others while developing your own business oriented managerial mindset. Crumbl offers cookies in a way that can’t be found anywhere else.

With a weekly rotating menu, open concepts kitchens, and a famously recognizable pink box, Crumbl is revolutionizing the gourmet dessert experience.

Do you want to be part of the fastest-growing cookie franchise in the country? We are seeking talented Baker and Mixers who want to grow with us!

Qualifications:

Genuinely Nice!

Enjoys baking

Likes working with your hands

Fast pace, and attention to detail

Has a passion to serve and interact with people

Takes pride in making memorable experiences for people

Can learn and grow while being in a fast-paced environment

Have the ability to communicate effectively in English

Compute basic math/counting practices

Be at least 18 years of age

Be willing and able to work a flexible schedule

Have the ability to lift and carry up to 55 lbs

Be able to stand during the shift

Be compliant with any local or company mask or related Covid-19 policies

No nails must be kept clean and short in order to wear appropriate gloves and ensure food safety

Hair must be kept in such a manner that it can be worn with a hair net or kept in a ball cap

Applicants will also be expected to be able to work on their feet for several hours at a time and lift potentially heavy objects when necessary. Prior experience is preferred, but not necessary.

Requirements and Responsibilities:

As a Cookie Technician your job is to help craft cookies at every stage on its way to the customer

Reading and understand the Crumbl recipes for preparing each week's cookies

Following recipes to make cookie dough, frosting, toppings and glazes

Portioning the mixed dough into consistent cookie dough balls ready for baking

Panning out the cookies onto baking sheets

Dressing the cookies in that weeks toppings

Boxing customers orders of the worlds best cookies

Greeting customers, answering questions, making recommendations, accepting orders and payment, and providing exceptional customer service

In addition to just baking and making the world's best cookies, cookie technicians contribute to the overall success of each location by:

Maintaining clean and tidy work spaces

Restocking ingredients and supplies

Folding and preparing the signature pink Crumbl boxes

Vocally greeting every customer that patrons Crumbl

Create and maintain eye contact

Make memorable connections with guests

Ensuring compliance with company policies, health, and safety standards

Coaching team members and training new staff

Opening and closing registers, accounting for the daily intake, and preparing cash deposits

Handling customer issues and employee disputes

Anticipated Hours

• Days:
Monday through Saturday

• Weekly hours: 30 + hours a week

• Shifts to potentially be available (for):
Morning, day, and night

Pay

$15 - $18 (includes hourly pay + tip)

Benefits

Employee Discount

Off Every Sunday

Early close on certain holidays

Regular performance collaboration and career growth opportunities

Experience

• At least 1 year in restaurant/food industry management (Preferred)

Certifications

• Valid Driver's License (Required)

• Serv Safe Food Handlers Certification (Preferred but if you do not have, will pay for certification)

Physical Requirements

Ability to lift packages between 10-55 lbs

Ability to be on your feet for the entire shift

Climb a ladder

Corporate Uniform

Crumbl shirts and hat (required to be worn at each shift) will be provided

Black pants

Black sneakers

No jewelry

Software (knowledge preferred but not required, will train)

Proprietary software (Crumbl platform)

Apple products (Apple TV, iPads)

When I Work

Slack

Specific Job Responsibilities

Taking ownership of all operational aspects

Training all roles including bakers, shift leads, and delivery drivers

Knowing your team well enough to identify the employees who may want further training to advance to the next level/role

Maintaining set standards such as cleanliness and quality control

Creating work schedules and addressing any schedule gaps

Tracking sales and calculating healthy labor cost

Sharing and enforcing state and corporate policies and rules

Addressing and documenting any employee disputes and infractions

Interacting with customers and resolving any service issues

Stepping into various roles when the store needs help such as baker, delivery, restocking