Clerk - Green Title Bureau

CLERK 1 – TITLE (GREEN)

Job Description

Under general supervision, is responsible for processing, reviewing, and issuing titles for motor vehicles and watercraft. This position requires a high level of attention to detail, knowledge of local, state, and federal regulations regarding title processing, and exceptional customer service skills. The clerk will work directly with the public to ensure that vehicle and watercraft title transactions are accurately handled in a timely manner.

High School Diploma or equivalent is required. Previous experience in customer service and cash handling is highly preferred. Must be able to meet bonding requirements.

Strong attention to detail and accuracy; excellent communication skills, both written and verbal; ability to handle customer inquiries and resolve issues in a professional manner; organizational skills with the ability to manage multiple tasks; ability to maintain confidentiality and adhere to privacy laws; familiarity with data entry systems and office software.

Review and process title applications for motor vehicles, watercraft, mobile homes, and non-conventional vehicles; provide assistance to the public, in person and over the phone, regarding title-related inquiries; answer questions about title status, fees, and documentation required for title transfer; verify required documentation such as proof of ownership, sales tax receipts, identification, and lien information to ensure that titles can be issued or transferred;

accurately enter title-related data into the Ohio Automated Title Processing System (ATPS) and maintain up-to-date records of all transactions; ensure that all paperwork is properly filed and stored in accordance with policies; calculate and collect applicable fees for title processing and related services; provide customers with accurate payment information; ensure that all titles are processed in compliance with applicable laws and regulations;

assist in resolving any issues or discrepancies related to title applications, such as missing documents or improper submissions; assist with other duties as required.

3333 Massillon Rd., Suite 105, Green, OH 44312

Monday through Friday 8:00 am – 4:45 pm. Some Saturday and Monday evening work hours will be required.

$17.06 Hourly, $1,364.80 Bi-weekly, $35,484.80 Annual

Clerk 1 - Title (Green)

Job Location – Green Title Bureau, 3333 Massillon Rd., Suite 105, Green, OH 44312

Work Schedule - Monday through Friday 8:00 am - 4:45 pm

Some Saturday and Monday evening work hours will be required.

Must be able to meet the bonding eligibility requirements.

Must have clerical experience and skill in typing, data entry/retrieval procedures and operation of word processing equipment or equivalent combination of training and/or experience.

Cashier experience and at least one (1) year experience working with the public and displaying excellent customer service skills.

Pre-Employment Testing Requirements:
Criminal Background Check, Pre-employment Drug and Alcohol Testing