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Parts Counter Associate

Job in Massillon, Stark County, Ohio, 44647, USA
Listing for: Progressive Auto Group
Full Time position
Listed on 2026-01-01
Job specializations:
  • Entertainment & Gaming
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 30000 - 40000 USD Yearly USD 30000.00 40000.00 YEAR
Job Description & How to Apply Below

Progressive Auto Group seeks a
Full Time Parts Counter Sales Associate for our
Massillon, Ohio dealership.

Position Purpose

As an Entry Level Parts Counter Associate, you will gain hands‑on experience in one of Progressive Auto Group's clean and safe parts departments. Our talented team of skilled supervisors invest in our entry level parts counter associates by teaching them how to perform basic automotive services while delivering outstanding customer satisfaction. Full time benefits and many training opportunities are available.

Examples of Duties
  • Assist technicians with locating and ordering needed parts
  • Respond to customer parts or information requests quickly
  • Communicate with customers when a Back Order will occur and offer alternatives
  • Determine availability and price information and document this information as necessary
  • Provide part to customer from stock, procure locally or create a parts order as directed
  • Monitor the status of customer orders, advising in case of problems and notifying upon arrival
  • Inventory control maintenance
  • Capable of loading and unloading of freight with forklift
  • Knowledge and able to ship and accept freight from motor carriers, UPS or Fed Ex
  • Greets customers in a timely, friendly manner
Requirements
  • High School degree or equivalent
  • Mechanical aptitude or experience in automotive or truck mechanics
  • Ability to lift at least 25-50 pounds
  • Professional appearance and work ethic
  • Great attitude with a high‑energy personality
  • CDK experience preferred
  • GM, CDJR or Dealership experience preferred

Progressive Auto Group is a Growing Family Owned and Operated Business

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Position Requirements
10+ Years work experience
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