Transformer Technician

Job Title: Transformer Technician

Status: Hourly / Non-Exempt

Reports To: Department Manager

The Transformer Technician is responsible for the service, repair, and testing of transformers both in the workshop and at customer sites. This role includes project supervision, installation, start‑up, service, testing, and ensuring customer satisfaction. The technician must complete these activities on time and within budget while ensuring the highest quality and safety standards.

• Perform field and in‑house transformer activities on oil‑filled and/or dry‑type transformers.
• Ensure tasks are completed using all necessary safety procedures and equipment.
• Work overtime and weekends as needed to meet customer needs and company objectives.
• Communicate with personnel to analyze work requirements, operational procedures, and areas for improvement.
• Provide technical support to customers and shop/field personnel as necessary.
• Perform standard electrical testing, including Doble, Winding Resistance, TTR, and Insulation Resistance.
• Demonstrate expertise in one or more of the following areas with limited guidance:
  • Untanking/Tanking of core and coils
  • Re‑gasketing
  • Core iron unstacking/stacking
  • Removal/installation of coils
  • Lead assembly and/or tap changers
• Perform oil processing/handling with limited guidance.
• Maintain professionalism when interacting with customers, employees, vendors, and service providers.
• Adhere to and promote all quality, safety, and environmental procedures while reporting any noncompliance.
• Support special projects assigned by management, which may become part of primary responsibilities.

• Department efficiency, including low rework and warranty costs, manpower utilization, and work completion within estimated hours.
• High levels of customer satisfaction.
• Meeting or exceeding customer expectations.
• On‑time completion of projects and service reports.

None

2-4

• High school diploma required.
• In‑depth knowledge of transformer repair and field service experience.
• Experience in field service, transformer repair, and project management.
• Proficiency in Microsoft Excel and Word.
• Strong customer interface skills.
• Detail‑oriented with effective oral and written communication skills.
• Hardworking and able to direct personnel in a positive manner to achieve company objectives.

No

US-OH-Massillon

IES Infrastructure offers competitive salaries. But, if you make your employment decision based on salary only, you’re overlooking other significant factors – work environment and employee benefits. We offer a friendly, team‑work environment with opportunities for continuous development and career advancement. We also offer a comprehensive benefits package that provides real protection for you and your family.

• Health & dental insurance
• Group life & accidental death & dismemberment insurance
• Supplemental life insurance
• Voluntary accident insurance
• Company Paid Disability insurance (short and long‑term)
• Vacation and holidays
• 401k

Commitment to Excellence – Consistently exceeds expectations.

Honesty and Integrity – Strive to do what is right and do what we say we will do.

Safety – Create a safe working environment in all operating locations.

Respect – Honor the rights of all involved.

Communication – Communicate clearly and directly with all involved.

Employee Satisfaction – Create employee opportunities for growth and development.

Innovation and Creativity – Apply creative ingenuity to make us better, faster, and first.

Resiliency – No obstacle will stop us from accomplishing our goals.

Teamwork – Above all else, work together as one team and one group of professionals.

All positions require customer focus with a service‑oriented attitude as well as attention to detail with excellent verbal and written communication skills. Ability to adapt to changes in daily activities is essential. Ability to travel and work overtime/weekends, as needed, to meet customer and in‑house demands. All applicants must pass a background check and drug/alcohol screening and must have a clean…