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Investigator​/Human Services Program Administrator

Job in Massillon, Stark County, Ohio, 44647, USA
Listing for: State of Ohio
Full Time position Listed on 2026-11-07
Job specializations:
Salary/Wage Range or Industry Benchmark: 36.75 - 52.27 USD Hourly USD 36.75 52.27 HOUR

Job Description & How to Apply Below

Agency Contact Name and Information:
Bridgette Cox, Bridgette.

Coxo.gov

Work Location:

2775 Indian River Road Southwest
Massillon, Ohio
United States

Compensation: $36.75 - $52.27

Schedule:

Permanent - Full Time

Work Hours:

40 hour work week

Classified Indicator:
Unclassified

Union:
Exempt from union

Primary Job Skill:
Investigation

Connection | Collaboration | Commitment | Correction

About Us…

We are a dedicated team of juvenile justice professionals committed to transforming and saving young lives. We believe in a future where every young person thrives and contributes to a safer, stronger Ohio!

DYS is the juvenile corrections system for the state of Ohio. DYS is statutorily mandated to confine felony offenders, ages 10-21, who have been adjudicated and committed by one of Ohio's 88 county juvenile courts. During their stay with DYS, youth are engaged in programming that is designed to address their criminological and behavioral needs. DYS reaches thousands of youth in facilities and those on parole.

Our

Values…
  • Connection:
    We respect everyone. We don’t tear them down.
  • Collaboration:

    We work together. We don’t go alone.
  • Commitment:
    We step up. We don’t give up.
  • Correction:
    We create change. We don’t stay the same.

To learn more about DYS, please visit our website here.

What You'll Do…

DYS is seeking a detail-oriented, highly collaborative professional to serve as a key liaison between Indian River Juvenile Correctional Facility leadership, DYS Chief Inspector’s Office, Ohio State Highway Patrol, and other law enforcement partners. This role plays a critical part in maintaining the safety, security, and integrity of facility operations.

Core Responsibilities:

Investigative and Enforcement Liaison

  • Serve as liaison between Facility Superintendent, DYS Chief Inspectors Office, Ohio State Highway Patrol, and other law enforcement agencies regarding investigations involving youth or staff
  • Monitor youth phone systems, visitation activity, and related interactions to proactively identify and address violations
  • Initiate, inspect, and assist with investigations related to drugs, contraband, and other prohibited activities
  • Work collaboratively with DYS Chief Inspectors Office to provide information related to employee impropriety, violations of law, or breaches of policies and procedures by staff or visitors

Youth Grievance Coordination and Administrative Support

  • Act as administrative liaison between Facility Superintendent, youth, and staff to coordinate the youth grievance process
  • Manage and respond to complaints, allegations, and inquiries arising from the grievance process
  • Conduct proactive inspections and research related to concerns raised by youth, staff, the general public, and external agency partners
  • Prepare reports, position papers, legal documents, and correspondence for all parties involved in the grievance process
  • Train, monitor, and evaluate youth and staff on grievance procedures and investigative/inspection techniques as needed
Pay Steps
  • Step 1 (6 Months):
    Hourly $36.75 / Annual $76,440.00
  • Step 2 (18 Months):
    Hourly $38.75 / Annual $80,600.00
  • Step 3 (30 Months):
    Hourly $40.87 / Annual $85,009.60
  • Step 4 (42 Months):
    Hourly $43.07 / Annual $89,585.60
  • Step 5 (54 Months):
    Hourly $45.50 / Annual $94,640.00
  • Step 6 (66 months):
    Hourly $47.95 / Annual $99,736.00
  • Step 7 (78 months):
    Hourly $49.92 / Annual $
  • Step 8:
    Hourly $52.27 / Annual $
Additional Information

This position will serve in the unclassified service according to the Ohio Revised Code, section 124.11 (A)(9).

This position does require Travel therefore selected candidate must have a Valid Driver's License and be able to drive a State owned vehicle.

BACKGROUND CHECK NOTICE:
The final candidate selected for this position will be required to undergo a criminal background…

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