Client & Sales Specialist

Company Description

Pivotal Pilates is a women-owned boutique Pilates studio known for thoughtful movement, genuine connection, and a modern, elevated vibe. With small group classes, highly trained instructors, and a community that cheers each other on, we’ve built a space where clients feel seen, supported, and inspired—every single visit.

We’re growing, and we’re looking for someone who brings that same energy.

This isn’t your typical “front desk” gig. As our Client Experience & Sales Specialist
, you’re the heartbeat of the studio—welcoming clients, keeping the day running smoothly, and confidently guiding people toward the membership or package that fits their goals. You’ll spend time both in person and on the phone turning interest into action, building relationships, and creating a seamless, elevated experience from the moment someone walks in (or calls in).

What you’ll do:

• Client Interaction
  :
  Be the friendly face that welcomes every client—offering support, great energy, and a truly personalized experience.
• Sales & Membership Guidance
  :
  Help clients navigate memberships, class packs, promotions, and events—both in person and over the phone. You’ll be guiding, recommending, and confidently closing sales through genuine connection, consistent follow-ups, and clear goal-setting.
• Client Onboarding & Retention
  :
  Walk new clients through their first steps with us, answer questions, and keep communication flowing. You’ll also follow up with leads and prospective members to support their journey into the studio.
• Booking & Scheduling
  :
  Assist clients with scheduling sessions, handle changes with ease, and ensure calendars stay accurate and organized.
• Studio Tours
  :
  Show prospective clients what makes Pivotal Pilates different: intimate classes, top-tier instruction, and a community that feels like home.
• Social Media & Marketing Support
  :
  Capture and create content that reflects the Pivotal Pilates vibe. Help promote workshops, events, and launches. Support marketing and sales initiatives that keep our community growing and engaged.
• Administrative Tasks
  :
  Process payments, keep client records up to date, and support intake and daily front desk operations.
• Cleanliness & Organization
  :
  Maintain a clean, organized, and welcoming environment—front desk, studio floor, and everything in between.

• You’re friendly, polished, and genuinely enjoy connecting with people.
• You’re energized by sales—not pushy, just great at understanding needs and offering the right solution.
• You stay cool and organized in a busy environment.
• You’re tech-savvy and comfortable with scheduling software.
• You love wellness, movement, and the vibe of a boutique studio.
• Evening and weekend availability is ideal.

• Supportive, community-driven environment.
• Women-owned, modern, and thoughtfully run studio.
• Free classes + staff perks.
• Growth potential as our studio continues to expand.

• Proven sales experience and strong communication skills.
• A background in boutique fitness, wellness, or hospitality.
• Team leadership and organizational excellence.
• Flexibility — including weekend availability
  .

• You’ll be part of a positive, growth-minded team where collaboration, care, and community come first.
• We offer competitive pay with monthly bonus opportunities.
• Complimentary Pilates classes.
• A supportive environment that celebrates both professional and personal wellness.

Apply at

Entry level

Part-time

Wellness and Fitness Services