Automotive Lead Technician

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates across North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than  4.5 billion in tire and auto service sales, Bridgestone Retail Operations provides a career built on serving society with superior quality and offers formal training, performance incentives, paid vacation, competitive healthcare, and a 401(k) plan.

The Lead Technician position requires expertise in diagnosing drivability and electrical systems while using leadership and mentoring skills to guide a team toward increased customer care and satisfaction.

22.23 –  40.32 per hour. Technicians earn a performance‑based flat‑rate compensation model, with predetermined amounts for each eligible task.

• Diagnose and repair to specifications—brake and hydraulic systems, exhaust, fuel ignition (primary and advanced), electrical systems, suspension and alignment, and air conditioning/computer systems.
• Explain technical diagnoses and needed repairs to non‑mechanical individuals in an understandable manner.
• Maintain current knowledge of rapidly changing automotive technology through continuous paid formal training.
• Assist and train technicians/mechanics in performing technical activities.
• Obtain or maintain A.S.E. certifications in at least five of A1–A8 within the first two years of employment. Testing fees are paid by the company, and technicians receive a bonus for each test passed.

• Valid automobile driver’s license at all times and the ability to drive customer and company vehicles.
• Skills in brake diagnosis/repair.
• Skills in alignment, steering & suspension diagnosis/repair.
• Skills in general automotive maintenance & tire repair.
• Current federal, state, and local certification/license where applicable.
• Ability to communicate technical information to non‑technical people.
• Good reading, writing, and math skills.

• Strong understanding of electrical/electronic systems, engine repair, engine performance, automatic transmission/transaxle, manual drivetrain/transmission, automotive heating/AC.
• Five years of automotive repair experience, demonstrated skills via third‑party assessments/certifications, or completion of a Vocational‑Technical School Program.
• A.S.E. certification in at least three of A1–A8 (L1 can be one of the three; Brakes and Steering & Suspension A.S.E.s preferred).

• Medical, dental, and vision coverage starting day 1 for all teammates.
• Paid vacation and holidays.
• On‑the‑job training and company‑funded ASE certifications.
• Flexible work schedule.
• 401(k) match.
• On‑demand pay (daily pay) program available.

• Professional Development:
  Resources to help advance at any career stage.
• Community Involvement:
  Active engagement with local communities and giving back.
• Integrity & Teamwork: A commitment to doing things right, together.

• Supportive onboarding to ensure a smooth transition into the team.
• Opportunities for development and growth through training and regular mentorship.
• Corporate social responsibility activities.
• A globally dynamic and challenging work environment.
• Work‑life balance and long‑term well‑being support.
• A diverse and inclusive team.

If hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

Mid‑Senior level

Full‑time

Management and Manufacturing;
Retail industry

Bridgestone is a proud Equal Employment Opportunity employer. Our policy is to consider all individuals for employment regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sexual orientation, gender identity, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.