Service Dispatch & Customer Care Specialist
Listed on 2026-11-04
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Customer Service/HelpDesk
Customer Service Rep
M.D. Plumbing & Mechanical LLC is seeking an experienced Dispatcher / Customer Service Representative in Matthews, NC. The role supports our service team by coordinating technicians, booking appointments, and communicating with customers.
The position offers above-industry pay, full-time hours, and benefits. Ideal candidates have at least 3 years of dispatch experience in home services;
Service Titan experience is preferred. Monday–Friday 8am–5pm, with occasional Saturdays.
This role, Service Dispatch & Customer Care Specialist at M.D. Plumbing & Mechanical LLC, could be your next career step.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Matthews, NC, United States.
This opportunity is part of our work in Management & Operations, Sales.
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