Refrigeration Technician II - Charlotte, NC

Job Title:

Refrigeration Technician II – Job Code: 858 – Department:
Store Development/Facilities –

Reports To:

Maintenance Manager – Supervises:
None – FLSA Status:
Non-Exempt –

Location:

Regional – Created/Updated:
September 2025

Provide equipment, refrigeration and HVAC maintenance, repair and support to assigned service calls and/or specific stores/areas. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

• Perform repairs and maintenance to building systems.
• Drive independently to stores on a daily basis as assigned.
• Perform various preventive maintenance tasks and procedures to buildings and equipment.
• Perform compressor, large motor and component replacement.
• Perform leak checks and refrigerant management.
• Perform repairs to systems.
• Troubleshoot issues and repair equipment.
• Maintain an accurate and organized inventory of parts.
• Operate equipment, vehicles, powered industrial trucks and aerial lifts safely.
• Clean and maintain company service vehicles, if one is assigned.
• Orally communicate with store personnel regarding the proper use of equipment as it relates to repeat calls and overtime.
• Utilize company email to send and receive messages.
• Properly complete all repair, labor, parts purchasing and usage documentation in a timely fashion.
• Comply with all department and company policies and procedures.
• Utilize company work order system for assignments and track time.

As an associate, you are a key part of our success. You represent our values every day and help bring our purpose to life. Through the 5

Es, you can lead from any role by showing up with care, pride, and a commitment to doing your best work—for your team, our customers, and the company.

Envision
:
Understand how your job makes a difference. Know the “why” behind your tasks and how they support your team and store goals. Ask questions if something doesn’t make sense and speak up with ideas to help things run better.

Energize
:
Bring a positive attitude and energy to work every day. Greet others with kindness, support your teammates, and celebrate wins—big or small. Stay focused, even during busy times, and help lift others up when things get tough.

Enroll
:
Be a team player. Listen, share your ideas, and ask how you can help. Get to know your coworkers and learn what they do. Make sure everyone feels welcome and included by showing respect and care.

Enable
:
Take pride in learning and growing. Ask for help when you need it and look for ways to get better every day. Use the tools and resources available to you. Offer to help train new associates or show someone how to do something the right way.

Execute
:
Do your job well and take ownership of your work. Be on time, follow through, and ask questions if you're unsure. Pay attention to detail, follow safety and quality standards, and take pride in doing things the right way the first time.

• High school diploma or equivalent.
• 2 years Refrigeration/HVAC/Electrical Technical School training or 3-5 years refrigeration/HVAC experience.
• Basic knowledge of Microsoft Office.
• Must hold and maintain a valid driver’s license.
• Ability to work a flexible schedule, including nights, weekends, holidays and overtime when necessary.
• Experience reading engineering drawings, manuals and schematics.
• Ability to use control manufacturers’ software.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to wet or humid conditions (non-weather); work near moving mechanical parts; work in high, precarious places;

fumes or airborne particles; toxic or caustic chemicals; outdoor weather conditions; extreme cold (non-weather); extreme heat (non-weather); risk of electrical shock and vibration. The noise level in the work environment is usually moderate.

The physical demands described…