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Telecommunicator - Experienced
Job in
Mattoon, Coles County, Illinois, 61938, USA
Listed on 2026-10-14
Listing for:
City of Champaign
Full Time
position Listed on 2026-10-14
Job specializations:
-
Customer Service/HelpDesk
Call Center / Support
Job Description & How to Apply Below
To be considered for this Experienced Telecommunicator position, candidates must have a minimum of two years of experience in a multi-jurisdictional, multi-discipline emergency communications center within the last five years. (See full list of requirements below.).
This position performs emergency and non-emergency telephone and two-way radio communication work for police, fire, and EMS services and related work as required.
- 2+ years' experience (full-time, continuous basis in multi-jurisdictional center, within last 5 years).
- Completed training program in most recent center.
- Completed probationary period in most recent center.
- Must be 18 years or older by date of hire.
- U.S. Citizen, or legally authorized to work in the United States (must meet I-9 requirements).
- High School diploma, or equivalent.
- Ability to work shifts, weekends, holidays, and overtime.
- Ability to solve problems and provide excellent customer service in stressful situations.
- Ability to acquire mandated certifications (i.e. Law Enforcement Agency Data Systems, Emergency Medical Dispatch, National Incident Management Systems). during the training phase.
Starting salary range is $32.96 to $36.39 per hour, DOQ. Employees may qualify for salary increases based on performance and/or longevity
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