IT Business Systems Analyst

About us

Rural King is America’s Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 130 locations across 13 states and is constantly expanding
. Our annual sales exceed $2.5 Billion
, and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store.

One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee
. It's just one way we show our appreciation for their support.

At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally
, contribute meaningfully, and make a difference in the lives of those we serve.

401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%

Healthcare plans to support your needs

Virtual doctor visits

Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program

15% Associate Discount

Dave Ramsey’s Smart Dollar Program

Associate Assistance Program

RK Cares Associate Hardship Program

24/7 Chaplaincy Services

Company paid YMCA Family Membership

The IT Business Systems Analyst supports Rural King’s enterprise applications ecosystem—focusing on Oracle ERP and Merchandising platforms—to ensure seamless business operations across buying, inventory, finance, and store execution functions. This role acts as a key liaison between business stakeholders, IT, and external partners to translate operational needs into system solutions, improve business processes, and drive adoption of new functionality within Rural King’s Oracle Retail suite.

• Partner with Merchandising, Inventory, Finance, and Store Operations teams to understand business requirements and translate them into scalable system solutions within Oracle ERP and Merchandising modules (e.g., MFCS, SIOCS, ReSA, ReIM, CFIN).
• Lead discussions on business process improvements, data flow optimization, and functional design to ensure alignment between business needs and Oracle capabilities.
• Create and maintain clear documentation—functional designs, process flows, user guides, and training materials—for both technical and non-technical audiences.
• Participate in and support all phases of the Software Development Life Cycle (SDLC), including requirements gathering, solution design, testing, deployment, and post-go-live support.
• Conduct and coordinate User Acceptance Testing (UAT) and Quality Assurance (QA) to validate business processes and ensure successful implementation of new features or patches.
• Troubleshoot, analyze, and resolve application issues across Oracle Retail integrations, working closely with AMS, Oracle Support, and internal development teams.
• Support and enhance reporting needs by compiling and interpreting data for senior leadership, ensuring business insights are accurate and actionable.
• Stay current on Oracle Retail updates, release notes, and emerging technologies to recommend new functionality and process improvements.
• Collaborate with internal and external partners to ensure adherence to IT standards, governance, and change control procedures.
• Provide training and end-user support to drive adoption and self-sufficiency across business groups.
• Use discretion and independent judgment in daily decisions while maintaining confidentiality and professionalism.

No

• Education & Experience:
  • Bachelor’s degree in information technology, Business Administration, or related field, or equivalent combination of education and experience.
  • Minimum 5 years of experience supporting business applications within a retail or enterprise environment.
  • 3+ years of hands‑on experience with Oracle Retail or Oracle ERP Cloud applications (MFCS, SIOCS, ReSA, ReIM, CFIN,…