Oracle Xstore Engineer - Information Technology - Analysts

Oracle Xstore Engineer

Location: Mattoon, IL – Onsite
Type: Full-time Direct Hire
Duration: Full-time Direct

Role Overview: As an Oracle Xstore Engineer you will oversee Oracle Xstore POS applications covering Point-of-Sale, financial management, inventory, customer experience, supply chain, and reporting/analytics. You will act as a bridge between customers and product development teams, designing, implementing, and maintaining solutions to meet business requirements and ensuring optimal functionality and performance. The role involves technical support, application customizations, and collaboration with cross‑functional business groups to deliver tailored solutions that drive business efficiencies and automation.

• Act as a bridge between business stakeholders and technical teams, ensuring Xstore solutions meet business needs and align with organizational goals.
• Work with end-users to understand business requirements and translate them into technical solutions.
• Oversee and maintain optimal function of core applications, including installation, customization, development, maintenance, and upgrade.
• Conduct gap analysis to identify areas where current systems do not meet business needs.
• Define and document system configurations, workflows, and integration dependencies.
• Communicate end‑user feedback and technical challenges to the product development team.
• Support the implementation of system upgrades, patches, and enhancements.
• Monitor application performance and recommend improvements.
• Troubleshoot and resolve system‑related issues promptly.
• Analyze existing business processes and identify opportunities for improvement using system capabilities.
• Leverage automation tasks, bots, and AI to enhance system capabilities and operational processes.
• Collaborate with leadership and stakeholders to drive strategic deliveries.
• Create functional documents and training instructions for end users.
• Stay current on system capabilities, features, and trends to propose innovative solutions.
• Review enhancements for compatibility and adherence to guidelines.
• Participate in all phases of Software Development Life Cycle.
• Write SQL queries for data analysis and reporting.
• Maintain confidentiality and professionalism in daily decisions.
• Participate in learning initiatives such as training programs, workshops, and webinars.
• Provide friendly, proactive, and professional support to internal and external partners.
• Exemplify company values:
  People First, Integrity, Attitude, Initiative, Teamwork, Accountability, Continuous Improvement.

• Bachelor’s degree and at least 5+ years of application support experience or equivalent.
• 3+ years of experience with Oracle Xstore Point‑of‑Sale applications.
• Excellent written and verbal communication and interpersonal skills.
• Strong problem‑solving and analytical skills.
• Experience with SQL, database management, scripting, and/or programming languages.
• Experience with reporting and BI tools.
• Ability to prioritize tasks and work effectively with minimal supervision.
• Willingness to participate in on‑call rotations or after‑hours support as needed.
• Strong attention to detail, proactive attitude, and willingness to learn.

Pay Range: $85K – $90K

Benefits are provided by the client as this is a Direct Hire position.

Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions.

• Named One of America’s Best Employers for New Graduates by Forbes (2024)
• Named One of the Best Companies to Work for by U.S. News & World Report (2024‑2025)
• One of the Largest IT Staffing Firms in the US – Ranked #3 by Staffing Industry Analysts (2024)
• One of the Largest Staffing Firms in the US – Ranked #13 by Staffing Industry Analysts (2024)
• Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
• One of the Largest Certified Minority Business Enterprises (MBEs) in the…