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Surveillance Tech - Day Shift

Job in Mattoon, Coles County, Illinois, 61938, USA
Listing for: Rural King
Full Time position
Listed on 2026-10-28
Job specializations:
  • Retail
    Security Officer, Customer Service Rep, Loss Prevention
Salary/Wage Range or Industry Benchmark: 15 - 18 USD Hourly USD 15.00 18.00 HOUR
Job Description & How to Apply Below
About us

Rural King is America’s Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 150 locations across 17 states and is constantly expanding
. Our annual sales exceed $2.5 Billion
, and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store.

One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee
. It's just one way we show our appreciation for their support.

At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally
, contribute meaningfully, and make a difference in the lives of those we serve.

How we reward you

401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2%

Healthcare plans to support your needs

Virtual doctor visits

Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic’s Complex Care Program

15% Associate Discount

Dave Ramsey’s Smart Dollar Program

Associate Assistance Program

RK Cares Associate Hardship Program

24/7 Chaplaincy Services

Company paid YMCA Family Membership

Responsibilities What You’ll do

As a Surveillance Technician you will be utilizing technology and thinking critically to provide security for Rural King’s assets.

  • Make a meaningful impact and drive positive change in the lives of our customers and the communities we serve.
  • Monitor camera systems for occurrences of theft, productivity issues, and security policy violations.
  • Assist Rural King associates with the use of the camera systems and reviewing video.
  • Use specialized reports to review financial transactions to identify discrepancies in a retail environment.
  • Maintain the alarm listing for all Rural King locations and assist associates in accessing their alarm.
  • Ensure communication with store personnel and increase awareness around Rural King Loss Prevention Initiatives.
  • Conduct package checks of associates leaving the Store Support Center.
  • Maintain accurate records and reports on daily security incidents.
  • Support stores and customers with questions about store policies.
  • Review video footage of significant events and provide details to management, human resources, and/or law enforcement.
  • Maintain a level of confidentiality when dealing with and sensitive information pertaining to Rural King or it’s Associates.
  • Be part of a team that celebrates achievements, promotes teamwork, and recognizes individual contributions.
  • Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments.
  • Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively.
  • Demonstrate behaviors that exemplify Rural King’s Values:
    People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement.
  • Perform other duties as assigned.
Supervisory Responsibilities

None

Qualifications Essential Qualities for Success
  • At least 1 years of surveillance experience or equivalent combination of experience and education.
  • Proficiency with Microsoft Office Suite or related software.
  • Comfortable navigating computer systems and software to assist customers or manage activities.
  • Excellent verbal and written interpersonal and…
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