Dental Office Assistant

Dental Office Assistant – Heartland Dental

Brand new office located off of Ashmore Bridge Road beside Publix. We are looking for a Dental Assistant to join our growing team.

Heartland Dental believes in providing exceptional lifetime care for patients. We hire and grow team members who support the business and clinical needs of each office and foster a strong team‑building culture. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.

• Greet and welcome patients as they enter the office to create a great first impression of our team
• Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verify benefits and explain coverage
• Post insurance and patient payments and process accounts receivable
• Review treatment plan fees and payment options with patients
• Partner with providers and team to implement Heartland Dental systems to optimize office potential

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO
• Front‑loaded education and training, providing you the opportunity to develop to your full potential
• Opportunity to be part of a secure company with 20+ years of industry‑leading experience that provides a stable career with unlimited growth potential
• Access to on‑demand Daily Pay

• Experience working in a fast‑paced and customer‑centric environment
• Excellent communication and organizational skills
• The position will have access to minimum PHI necessary for performing job‑related functions; regular HIPAA training and protection of PHI will be required.

• 1+ years of experience in a dental or medical setting
• 1+ years of experience with insurance billing and accounts receivable
• Dentrix or other dental software experience

• Ability to perform essential duties satisfactorily with or without reasonable accommodation, with accommodations available as needed
• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times
• Availability to attend virtual training sessions (or in‑person) periodically throughout the year
• TB test required for all new hires in dental office positions (standard requirement, not applicable in FL & TN)

Heartland Dental is the nation’s largest dental support organization, providing non‑clinical administrative support services to more than 3,000 doctors across 39 states and the District of Columbia.

Each supported office is unique to the community and patients served. Supported doctors retain clinical autonomy. All share the goal of delivering the highest quality dental care to their community.

At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.

Location:

Greenville, SC

Salary: $40,000.00–$60,000.00