Sales Associate

The Sales Associate's primarily responsibility is to embrace Meritage Active Sales (MAS) sales strategies and philosophy to generate new home sales by leveraging the relationships with the Realtor and new home buyer and by utilizing all available tools, to demonstrate value, selling, and closing homes with an emphasis on exceptional customer service. The Sales Associate will work closely with their peers and leader to develop into a Sales Counselor, including meeting the requirements of their Real Estate license where applicable.

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UNDAMENTAL JOB DUTIES/RESPONSIBILITIES
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• Embrace, promote, and engage in our MAS philosophy and strategies.
• Accomplish sales, closing, and customer service goals, and other objectives as determined by your Sales Leader.
• Train and develop under their peers and leadership team to learn the objectives and requirements of becoming a Sales Counselor.
• Prospect for opportunities to influence individual agents and brokers within their assigned DSA to prioritize Meritage Homes' listings to their clients and appropriately advocate for those buyers they represent to select a Meritage home when considering their final purchase decision.
  • Cultivate new real estate agent relationships through various methods that create long term partnerships.
  • Grow recurring business from agents and realtors who we have done business with in the past, leveraging the benefits of Agents Rock.
• Proactively utilize CRM system to effectively and efficiently manage prospecting, sales, and communication efforts with agents and buyers.
• Help connect unrepresented home buyers to real estate agents and foster the partnership through the home buying process.
• Actively partner with others to ensure the overall look of the homes, listings, communities, and surrounding area within an assigned DSA are pristine, so our real estate agents and buyers enjoy a quality experience online and in the field.
• Leverage Meritage taught sales techniques to maximize sales performance.
• Utilize strong social media skills to promote and sell Meritage listings.
• Engage visitors and offer to demonstrate our models, amenities, and/or showcase homes depending on the needs of the Realtor or prospective buyer as well as the construction stage of our listings. Showings can also be scheduled through available technology to make it convenient for the customer.
  • Staff models or listings as deemed necessary by sales leader in your DSA.
• Strategically utilize all pertinent listing information and marketing collateral material for showings of our listings.
• Directly ask for Meritage listings to be included in the agent's prospective list of homes they will show their client when appropriate. Provide agent with other listings within a DSA that might meet their customer's needs to increase the likelihood they will choose a Meritage home if determined though the sales process.
• Regularly visit agents and agent offices within the assigned DSA to promote MAS, agent programs and incentives, available and future listings, and opportunities to conduct sales transactions and build long term partnerships and relationships.
• Consistently promote and host completed Meritage Homes listings for open house events within the assigned DSA.
• As needed, travel to meet Realtors and their buyers at Meritage listings to help any agent or buyer needs in viewing one of our homes or models in the metro area.
• Present the Meritage Homes Purchase Agreement to buyers in a professional and complete manner, including explaining payment information, taxes, insurance, CC&R (deed restrictions), HOA rules and restrictions, and other amenity information as necessary for the community.
• Ensure accurate and timely completion of all buyer paperwork and internal reporting information.
• Assist buyers with scheduling appointments with operations managers, mortgage, and title companies as valuable to achieve timely closings.
• Understand the current status of customer loans and facilitate communication between MTH Mortgage and the buyer's agent to help expediate the processing of the mortgage.
• Demonstrate strong command of key details for all communities and listings within a DSA including the pricing, features, completion timing, and other details of each available home as well as area information like schools, shopping, transportation corridors, etc.
• Know where to access, and how to use, information important to help agents as they promote Meritage Homes to their clients.
• Learn and leverage extensive product knowledge of plans, features, pricing, options, warranties, and construction knowledge specific to Meritage.
  • How we differ from the new home competitors in the DSA as well as used homes in the DSA.
  • Know our unique selling proposition and how to present to agents and their clients.
  • Keep current to understand the resale market and available listings in your assigned DSA
  • Maintain knowledge of local markets statistics, real estate laws/rules, public opinion, local and national trends, any government proposed regulations, and…