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Customer Success Mgr./ CSM Customer Service Rep

Customer Experience & Inside Sales Lead

Job in Maumee, Lucas County, Ohio, 43537, USA
Listing for: Barnes Group Inc.
Full Time position
Listed on 2026-01-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A dynamic manufacturing company in Maumee, OH is seeking a Customer Excellence Specialist to enhance customer service and lead improvement initiatives. The ideal candidate will have 3-5 years of B2B customer service experience and must excel in communication and problem-solving. You will interact with various departments, ensuring a high-quality customer journey. The role involves tracking customer metrics and resolving issues promptly, fostering excellent customer relationships while supporting sales efforts.
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