Independent Field Auto Appraiser - Toledo, OH

Independent Field Auto Appraiser - Toledo, OH

Alacrity Solutions is a nationwide appraisal company with a local presence. We offer technology and management resources to achieve our client’s objectives and great opportunities for experienced Independent Appraisers.

Independent Field Auto Estimator. Auto Estimators verify and provide electronic estimates on the cost of repairs for automobiles so that our clients can determine a fair settlement. An estimator reviews each assignment by speaking with the owner or representative, researching records, and inspecting the involved property to the satisfaction and approval of the client and/or claimant.

• 1+ years field claims experience including auto claims.
• Electronic estimating experience using Mitchell, CCC, Audatex or similar platforms.
• 1+ year of strong customer service and conflict resolution competency.
• 1+ year of independent work (self-motivated) with excellent organization, attention to detail, and adaptability.
• Contacting Alacrity clients to complete inspections/appraisals within specified time frames.
• Use smartphone or other device capable of taking quality photos and transmitting them.

• Promptly and effectively handles all assignments to a conclusion. Makes decisions within delegated authority per client policies and procedures. Delivers professional service.
• Maintains current knowledge of local industry repair procedures and local market pricing.
• Working knowledge of Department of Insurance and State Regulations.
• Submits detailed auto inspections, reports summarizing damages, and notes on any open items.
• Identifies potential and questionable damages and communicates findings with the client.
• Plans and navigates daily routes efficiently using our Optimizer Automation tool for quicker inspections and appraisals.
• Inspects all angles of the vehicle (interior and exterior) and establishes repair requirements and cost estimates for losses.
• Evaluates and negotiates operations and costs of repairs; delivers a positive customer service experience to all clients.
• Meets cycle-time and quality KPIs in a fast-paced environment; communicates decisions and technical information clearly.
• Reliable transportation, valid driver’s license, and safe driving record are required.
• Professional business attire and appearance when serving clients.

• State licensing required (if applicable);
• Appraiser’s license (if applicable to location);
• Adjuster’s license (if applicable to location);
• I-CAR Certification preferred;
• High School diploma or equivalent preferred.

• Previous auto estimating experience required.
• Mitchell, CCC, Audatex experience is a plus.

• Potential annual earnings: $85K – $165K (based on standard percentage of each auto file and number of files processed yearly).
• 100% travel within designated territory; normal office or field claims environment.
• Ability to operate a motor vehicle for up to 8 hours daily; ability to perform physical inspections of auto loss sites; ability to work outdoors in all weather; availability to work catastrophic loss events; irregular hours and travel with possible overnight requirements.

• Computer requirements: CPU 4-core/2.7 GHz or better, 8GB RAM, 128 GB SSD+, Windows 11 Pro, Microsoft Office, Google Chrome.
• Smart phone (iOS or Android) for photos and communications.

To learn more about Alacrity Specialty and Auto Solutions, visit our website.