Shared Services Trainer​/Lead

Shared Services Trainer/Lead at Cintas

Cintas is seeking a Shared Services Trainer/Lead to support internal partners and external customers. The role involves training new partners, driving team goals and departmental KPIs, providing supervisor cover and support, and requires expertise in system‑related tasks and functions within the business.

Requisition Number: 217968

• Coverage when the Supervisor is out of the office
• Quality audit to ensure partners are following procedures and policies
• Identify partner growth opportunities, internal communication needs, and process improvements
• Serve as subject‑matter expert in one of our Shared Services’ functional areas (Accounts Receivable, Customer Experience, Location Services, New Accounts, etc.)

• 1+ years’ relevant business experience
• High School Diploma/GED, Bachelor’s Degree preferred

• Experience with heavy inbound and outbound calls and transferring calls
• 3+ years’ business‑to‑business account support
• Proficiency with Microsoft Office (Word, Excel, Outlook) and intranet/internet
• Experience with proofreading and editing documents

Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We provide flexibility with four medical plan options; one plan is offered at zero cost.

• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities

Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that keep their customers’ facilities and employees clean, safe, and looking their best. Cintas is a publicly held Fortune 500 company on the Nasdaq under the symbol CTAS.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

Job Category: Office Administration

Organization: Operations

Employee Status: Regular

Schedule: Full Time

Shift: 1st Shift

This job posting will remain open for at least five (5) days.