Practice Manager – Temporary Position
Listed on 2026-01-12
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Healthcare
Practice Manager & Admin Support (4 days/week)
6 Month Position (with opportunity to extend)
Location: Mayfield, NSW, 2304
Type: Part-time (0.8 FTE, four days/week)
Start: January 2026
Neuro Flourish is a small multidisciplinary allied-health clinic supporting children, adolescents, families and their communities. We are strengths-based, connection-centred and deeply committed to neurodiversity-affirming practice and research. Our team values Authenticity, Ingenuity, Curiosity, and Kindness are lived out daily.
We currently have 3 speech pathologists, a music therapist, a dietitian and a social worker as clinical support professionals and 3 administration professionals.
Our current Practice Manager is taking 6 months off to travel the world!
So, we’re looking for an experienced, well organised Practice Manager & Admin Support to keep our clinic running smoothly while creating a warm, welcoming experience for families.
This hybrid role blends hands‑on front‑of‑house administration with behind‑the‑scenes operational leadership across scheduling, systems, compliance, and team support.
If you love turning moving parts into smooth rhythm and you care about inclusive, neurodiversity-affirming practice – you are the right fit for our team.
You will be trained in January by the current practice manager prior to her leave.
Upon her return, you will have the opportunity to continue as an administration professional, and/or continue with some of the practice manager role.
Client Experience & Front Desk
- Be the first friendly point of contact (in person, phone, email) and maintain a calm and neurodiversity-affirming environment.
- Support intake, triage, and waitlist processes, including matching children, adolescents and families to the right clinician or group.
- Manage bookings, reminders, cancellations, and efficiently re-allocate appointments.
- Maintain accessible, sensory-considerate reception and waiting spaces.
- Ensure the weekly schedule runs smoothly (Individual appointments, groups, outreach, Professional Development, Supervision appointments). This will include anticipating clashes and solving them early.
- Keep records accurate and secure, ensuring documentation timeliness.
- Draft clear client communications, consent forms, and clinic updates.
- Maintain and review templates and SOPs so the team can do great work, consistently.
- Provide neurodiversity-affirming executive-functioning support to the owner of Neuro Flourish to help keep ideas, projects, and admin flowing.
- Translate big‑picture ideas into actionable steps, priorities, and realistic timelines.
- Create gentle systems and reminders that help things stay on track without overwhelm.
- Anticipate upcoming needs, including calendar schedules, follow-ups, team communications, project deadlines and help manage the moving parts.
- Provide an anchor for accountability, planning, and progress tracking.
- Bring calm structure and supportive collaboration while celebrating creative, spontaneous energy.
- Oversee daily takings, invoicing support, plan‑manager coordination, and basic reconciliation.
- Track KPIs (utilisation, cancellations, response times) and offer practical, team‑friendly insights.
- Support compliance (NDIS, privacy, safeguarding) and keep policies tidy and current.
- Coordinate suppliers, equipment, room setups, and facilities maintenance.
- Support onboarding, mandatory education tracking, Professional Development logistics, and team wellbeing.
- Help organise team meetings, wellness initiatives, and inclusive social‑connection events.
- Model values‑led communication and contribute to a positive, growth‑oriented culture.
- Prepare simple flyers, sign‑up forms, and term schedules.
- Post timely updates to website or socials (events, groups, open days).
- Experience in practice management, operations, and/or medical/allied‑health administration
. - Be passionate about neurodiversity‑affirming supports
A calm, organised approach, m being able to the big picture. - Excellent communication skills – be clear, kind, authentic and neurodiversity‑affirming.
- Conf…
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