Groom Tech in Training, Petsense

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This position is responsible for enrolling & completing the training course Level 1 provided by Petsense, “Paragon,” in preparation for a career in grooming and/or bathing.

Paragon is a virtual distant learning program where students are guided through a 15-week training program designed to educate students on the fundamentals in bathing and grooming, while also providing the necessary basic skills in safety, pet first aid and CPR, pet handling skills, dog anatomy and dog physiology. This is achieved through a combination of hands-on practice, book work, online exams, watching videos and submitting photos of practical application for grading.

As a Team Member, it is essential that you be available, flexible, adaptable and service-oriented, as you must be able to fulfill all of the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
• Support selling initiatives (TEAM):
• Thank the Customer
• Engage with the customer and/or pet
• Advise products or services
• Make it Memorable
• Groom Technicians in Training are required to learn & perform a combination of duties throughout their training. These include:
• Successfully enroll & complete the Paragon training for Level 1 (Groom Tech) within five weeks.
• Safe Pet Handling
• Bathing, Drying, Brushing and Combing all coat types
• Nail Trimming
• Ear Cleaning
• Preparatory Hair Trimming
• Basic Clipper Techniques
• Basic Finishing Techniques
• Customer Service Skills
• Demonstrating Professionalism
• Equipment Handling and Maintenance
• Ensuring the safety and well-being of animals
• Inspecting animals for external signs of parasites, disease or injury and reporting findings
• Practicing Safety and Sanitization protocols
• Sanitizing and maintaining grooming tools and equipment
• Generating business through customer calls, scheduling, follow-ups, and verifying vaccinations
• Maintaining pet client records
• Operating computer systems
• Store recovery if needed
• Ensuring safety and care of live animals
• Completing documentation for all duties
• Perform other duties as assigned.

• Experience working with dogs and cats, demonstrating patience and compassion.
• Must provide own grooming tools or be willing to purchase them.
• High school diploma or equivalent required; any experience and education combination considered.

• Operate all grooming tools and equipment
• Effective communication with team and customers
• Compassionate animal handling
• Attention to detail
• Basic reading, writing, and counting skills
• Problem-solving skills
• Basic computer skills
• Strong interpersonal skills and ethical issue resolution

• Indoor environment with moderate noise
• Exposure to grooming instruments, pet waste, wet conditions
• Varied shifts, generally 4-8 hours
• Adherence to safety guidelines
• Hard surface floors and outdoor areas

• Move and transfer animals and equipment up to 50 pounds
• Stand for up to 8 hours while grooming
• Move around the salon frequently
• Operate grooming instruments
• Lift or reach merchandise
• Bend, kneel, squat
• Use store equipment effectively
• Read, write, and count accurately
• Effective communication skills
• Position is non-sedentary

This job description provides an overview of responsibilities and is not exhaustive. All duties are performed under supervisor guidance.

At Tractor Supply and Petsense, our Team Members are central to our success. We offer comprehensive benefits including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources.