Furniture Technician In Home Repair Service

Join to apply for the FURNITURE TECHNICIAN In Home Repair Service role at Big Sandy Superstore
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At Big Sandy Superstore, our success is based primarily on the quality of people on our team and their commitment to delivering the Superstore Experience.

• Dental insurance
• Employee discounts
• Health insurance
• Vision insurance
• Life Insurance – $10,000 policy paid in full by the company
• 401K Plan – all administrative fees paid by the company
• ESOP – Employee Stock Ownership Program
• Paid Time Off – competitive policies
• Employee Discount – generous discount on all merchandise

• Customer work orders
• Call all scheduled customers between 8 a.m. and 10 a.m.
• Run all calls that are scheduled for the day
• Perform quality repairs, e.g.:
  • Repair and/or touch up leather
  • Repair or sew fabric
  • Replace reclining mechanisms
  • Wood burn-in and touch-up
  • Repair and reinforce furniture frames
  • Case good assembly
• Perform bedding inspections
• Order parts and note comments in work order from the customer's home
• Finalize all billing notes from the customer's home (symptom – work performed – parts used – labor amount)
• Complete additional tasks within the scope of this position and outside of it, within the agreed‑upon time frame

• A self‑starter with strong multitasking skills
• Can work independently or within a team environment
• Has financial well‑being and public confidence in the company, upholding its image at all times

• High School Graduate or GED
• Strong customer skills
• Strong interpersonal skills

• Full‑Time / Regular

• Entry level

• Full‑time

• Information Technology

• Retail

Company reserves the right to add or delete from the job description as needed.

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