Part-Time Crisis Intervention Specialist-Residential; 3rd Shift

About the Ion Center

The Ion Center for Violence Prevention is a non‑profit agency serving 13 Kentucky counties with an important mission: providing the best care of people of all identities who have been impacted by power‑based personal violence and measurably reducing the number of people who have been hurt by it. The Ion Center's identity shines in everything we do such as prevent

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ION, protect

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ION. All services provided to victim‑survivors are free and confidential.

The Ion Center is looking for compassionate individuals to support and serve victim‑survivors residing in our Buffalo Trace shelter. Part‑time Residential Crisis Intervention Specialists play a key role by answering hotline calls, maintaining facility cleanliness, connecting with and supporting victim‑survivors, and addressing other needs during the overnight shift. This is a 3rd shift position with shifts that fall between the hours of 9 pm‑8 am.

Under the supervision of the Site and Program Management, provides full range of crisis intervention and case management services to primary and secondary survivors of crime, with a special focus on victims of partner violence, sexual violence, and stalking, assisting victims to work towards safety and self‑sufficiency.

Applies ZeroV Program Member Service Standards and the Kentucky Association of Sexual Assault Programs (KASAP) Standards for survivors of rape.

• Maintain client confidentiality.
• Field crisis hotline calls, texts, and chat.
• Assess and identify client needs.
• Provide and connect clients with community resources.
• Assist clients with completing agency paperwork.
• Aide clients in developing safety plans.

• Provide trauma informed individual/family and/or group counseling.
• Educate survivors on topics relevant to partner violence, sexual violence, and stalking.
• Identifying client individual goals relevant to benefits, childcare, education, budget, and housing needs.
• Transport clients to meet goals.

• Provide support for clients as they navigate the legal system, including accompanying clients to court, educating on legal system, assisting clients on filing protection orders.
• Support Ion Center in providing essential services to victims, including hospital advocacy on call, hotline, and emergency shelter.
• Collaborate with community partners, law enforcement, medical staff, and social service agencies.
• Assist clients with crime victim compensation.

• Maintain client files and documentation.
• Attend related meetings and trainings.
• Report stats for funders.
• Accept and disseminate donations.
• Contribute to a clean, healthy, and trauma informed work environment.
• Collaborate as a team across agency sites.

Other duties may be assigned as needed. This job description is not designed to cover all activities, duties or responsibilities that may be required of the employee. Duties may change at any time.

• Knowledge and skills at a level typically acquired through obtaining a degree from an accredited college/university; or high school diploma or equivalent and one to two years related experience.
• Knowledge of Trauma Informed Care.
• Ability to work under highly stressful, crisis‑oriented situations.
• Ability to handle sensitive information and maintain confidentiality.
• Outstanding empathetic and listening skills.
• Professional oral and written communication skills.
• Ability to work independently and collaborate on a team.
• Excellent problem solving and decision‑making skills.
• Complete trainings for funding requirements and knowledge building.
• Must be a minimum age of 18.

• Speaking, seeing, hearing, standing, writing, walking, including climbing steps, carrying, pulling, lifting, stooping, kneeling.
• Using related office equipment (keyboard and monitor, camera, copier, fax, phones, etc.).
• This position may involve exposure to infectious diseases and stressful situations.

Hourly position with a pay of $19.00 per hour and anticipated hours ranging from 10‑25 per week.

Inclusive and supportive work environment, employee assistance program, flexible scheduling, and more.

It is the policy of The Ion Center for Violence Prevention to provide Equal Employment Opportunity and individual growth opportunities to all applicants and employees in accordance with all applicable Federal and State laws and executive orders. State law requires a criminal record check as a condition of employment for all positions. The organization participates in E‑Verify.