Coordinator - Business Process and Accountability

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** Transcripts
* * Transcripts must be from an institution accredited by an accrediting agency recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA).
** Foreign transcripts
** Applicants submitting employment applications with foreign transcripts must provide transcript equivalency documentation from an approved evaluation service. The evaluation service must be a member of the National Association of Credential Evaluation Services (NACES). The evaluation service links on the following site are provided by South Texas College for your convenience but are not affiliated with South Texas College:
** Job Description
**** Department:
** Business Process and Accountability
** General Statement of Job
** The Business Process and Accountability Coordinator plays a key role in facilitating, organizing, and tracking cross-functional institutional projects across the college. Working under the direction of the Senior Manager, this position supports the planning, execution, and continuous improvement of project workflows and deliverables. The Coordinator acts as a liaison between department leaders, key stakeholders, and project teams to ensure alignment with institutional goals, standardized project management methodologies, and timely completion.
** Specific Duties and Responsibilities
***
* Essential Functions:

*** Apply continuous improvement frameworks to evaluate current operational workflows; identify inefficiencies, remove bottlenecks, and recommend streamlined procedures across college departments.
* Gather and synthesize project metrics, KPIs, and post-implementation feedback; prepare clear status reports and executive summaries for leadership and project sponsors.
* Maintain comprehensive project schedules, task tracking, and milestone dashboards; coordinate cross-functional project teams, monitor deliverable timelines, and proactively identify risks to keep institutional initiatives on schedule and within scope.
* Support organizational change initiatives by developing stakeholder readiness strategies, drafting operational announcements, user guides, and training resources to ensure smooth transition and adoption of new processes or enterprise tools.
* Assist in evaluating, drafting, and revising institutional policies and standard operating procedures; ensure alignment between project outcomes and governance standards.
* Assist in conducting internal assessment reports across college departments to evaluate compliance, operational effectiveness, identify gaps, and develop actionable corrective measures.
* Assists in the process of developing and leading a college-wide project management steering committee to provide project oversight and confirm alignment with the College's mission and strategic objectives.
* Performs research and completes projects assigned to the department.
* Assists in preparation of Board and Committee motions/reports, as needed.
* Coordinates multiple projects and assignments concurrently.
* Performs other duties as assigned.
** Required

Education and Experience
*** Bachelor's degree required; in Business Administration, or a related field preferred.
* At least three (3) years of work experience in any or a combination of the following disciplines: process improvement, project management, change management, or general compliance is required.
* Experience in reviewing and applying federal, state, and local rules and regulations, preferred.
* Experience in a higher education institution, preferred.
** Required Knowledge,

Skills and Abilities

*** Excellent oral, written, and interpersonal communication skills.
* Strong computer skills with knowledge of Microsoft Office (Word, Excel, PowerPoint, Visio, and Outlook) and internet research skills.
* Demonstrated knowledge in compliance, conducting…