Bilingual Customer Success Specialist McAllen

Immediately Hiring Bilingual Full Time Customer Success Specialists!

Make a real impact this winter! As the temperature drops, our volume rises. We are looking for dedicated Customer Success Specialist to join our growing team as we gear up for our busiest season yet. Serving a wide range of commercial accounts in the HVAC and maintenance industries across the US, you will be the vital link between our clients and the solutions they need.

In this role, you aren't just taking messages, you are the first point of contact for businesses facing challenges. You will manage incoming inquiries, triage emergency calls and ensure our clients are connected with the right experts to keep their operations running smoothly.

We are currently hiring for Full Time - 10 Hour Shift, Onsite positions.

• Professionally handling incoming calls
• Greeting callers with a polite and pleasant tone
• Gathering and relaying required information
• Verifying and entering information accurately into our system
• Manage high volume call periods with organization

• A welcoming voice with an upbeat tone
• Strong command of the English language with good spelling and grammar
• Computer skills in a Windows based environment
• Good attendance
• The ability to type 35 words per minute or more
• Availability to work one weekend day
• Ability to speak Spanish and English fluently

• Employee Stock Ownership
• Full Medical, Dental, and Vision Benefits
• Paid Vacation
• Traditional 401K with company matching
• Free Life Insurance policy
• Legal Assistance

$18.50 / Hour with Perfect Attendance. Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $16 / Hour.

Answer One is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Don't miss out on this opportunity - Apply Today!