Overnight Bilingual Customer Support Representative McAllen
Listed on 2026-01-12
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Spanish Customer Service
Overnight Bilingual Customer Support Representative McAllen Answer One
• McAllen, TX, United States
Job description Immediately Hiring Overnight Full Time Customer Support Representatives !
Answer One is looking for Bilingual Customer Support Representatives for the overnight hours to join our team! This position acts as an answering service receptionist for our medical and commercial clients, taking messages, light appointment setting and dispatching out critical needs to the appropriate contacts.
We have supportive and compassionate teams that are collaborative and dedicated in a fast paced environment. We focus on teamwork and exceeding our client's expectations. We are looking for a candidate with excellent communication skills and computer literacy for Onsite, Full Time shifts.
We provide all the paid training in a positive team environment designed for your success!
Your work will include:- Professionally handling incoming calls
- Greeting callers with a polite and pleasant tone
- Gathering and relaying required information
- Verifying and entering information accurately into our system
- A welcoming voice with an upbeat tone
- Strong command of the English language with good spelling and grammar
- Computer skills in a Windows based environment
- Good attendance
- The ability to type 35 words per minute or more
- Availability to work one weekend day
- Ability to speak Spanish and English fluently
- Employee Stock Ownership
- Full Medical, Dental, and Vision Benefits
- Paid Vacation
- Traditional 401K with company matching
- Free Life Insurance policy
- Legal Assistance
No Experience Needed
Compensation:$18.50 / Hour with Perfect Attendance. Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $16 / Hour.
Answer One is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
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