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UI Claims Specialist; Bilingual Customer Care

Job in McAllen, Hidalgo County, Texas, 78501, USA
Listing for: Texas Workforce Commission
Full Time position Listed on 2026-11-05
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep, Spanish Customer Service
Salary/Wage Range or Industry Benchmark: 35000 - 42000 USD Yearly USD 35000.00 42000.00 YEAR

Job Description & How to Apply Below

Position: UI Claims Specialist (Bilingual) – Customer Care

The Texas Workforce Commission is seeking a Customer Services Representative II to handle routine UI-related inquiries and claim processing from our McAllen, TX area offices. You will provide courteous service by telephone and assist claimants with unemployment benefits information, ensuring accurate data entry and adherence to program rules.

Ideal candidates will have strong communication skills, professional telephone etiquette, and the ability to work independently within a supportive team.

This role, UI Claims Specialist (Bilingual) – Customer Care at Texas Workforce Commission, could be your next move.

This posting is for the UI Claims Specialist (Bilingual) – Customer Care role at Texas Workforce Commission, based in McAllen, TX, United States.

We are looking to fill the UI Claims Specialist (Bilingual) – Customer Care position at Texas Workforce Commission in McAllen, TX, United States.

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