Optical Customer Experience Technician

A leading optical retailer in the United States is looking for a motivated Doctor's Technician who will provide outstanding customer service and support both the clinical and retail teams. Responsibilities include greeting patients, scheduling appointments, assisting management with complaints, and ensuring brand standards are met. Ideal candidates should possess a high school diploma and at least 2 years of customer service experience in a fast-paced environment, with a strong focus on creating memorable patient experiences.
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